Hotel staff was very nice and check in was fast. Rooms are a good size and the bed was comfortable. The room And bathroom were clean and the shower worked great. Every room has a fridge and microwave and the cable and wifi worked good when we were there. It's no 5 star but a great place for the money.... More

My daughter and her fiancé were in the area visiting an ailing relative. They got caught in a snow storm. I want to thank Maureen for being so nice to my kids. She was very friendly on the phone as well. I work at a sister property of the Super 8. Thank you again Maureen!!

Stayed here for almost a month off and on. Rooms are a lil outdated and the carpet looks dirty in the hall ways. Maybe it was just damp, tracking in snow everyday ????? They offer a continental breakfast, i never had a chance to try it. Smelled smoke in my non smoking room several times during my stay. The hotel... More

If your wanting a 5* resort this is not for you. The rooms are clean and comfy. Wifi is avialable in the rooms and they offer cable. Thats about it as far as aminities goes. I stayed here on a business trip and will stay here again when I come to this area. Not the best hotel Ive stayed in... More

There aren't a lot of options in Massena NY so we chose the Super 8 based on those options. The hotel was average. Check in was easy, the room was basic. The walls were a bit thin and the room could have used a good dusting. Other than that, the stay was fine. No WIFI in the room but you... More

I had stayed at this hotel many times and always had nothing but good experience, rooms are always clean. Good Breakfast, Internet connection and good customer Service. I would stay again.

Haven't stayed here since 2007. Probably won't go back unless I need to. Specifically reserved a room with one queen bed because the picture on the Super 8 web site showed a large reclining chair to relax in. No such chair in the shoebox-sized room we were given. Just a desk chair and a very uncomfortable typical cheap hotel chair.... More

I will never stay at this dump again. The world's WORST coffee, dirty rooms, and a hotel staff that was not friendly and acted like checking me in was a huge chore for them!! The breakfast area was filthy dirty, the microwave in the room must have been about 25 years old. People standing in the halls talking on their... More

I have stayed at the Super 8 in Massena multiple times and have found it to be very clean, basic accomodation. You're not going to get anything fancy, but it is a comfortable bed in clean surroundings. The staff is friendly and accomodating. The bathroom is very basic, but clean and the furniture is sparse, but in good shape. There's... More