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Hampton Inn & Suites Albany Airport

2.5 of 5
45 British American Boulevard, Latham, NY 12110
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Hampton Inn & Suites Albany Airport
Ranked #1 of 16 hotels in Latham
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74 reviews from our community

    Trip type
Traveller rating
    36
    29
    7
    1
    1
Date Rating
1 review
3 of 5 stars Reviewed 16 May 2013 via mobile

When I first arrived at the hotel everyone seemed friendly and the hotel seemed cleaner than most hotels I've stayed at before. Housekeeping staff was very polite, I wish I could stay the same for the front desk staff. Almost everyone except for a gentleman named Craig seemed miserable to be there. I hated to bother anyone with any questions... More

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Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
19 May 2013

I would like to apologize on behalf of the entire front desk staff for the impression you were given during your stay at the Hampton Inn & Suites Albany Airport. The situation has been discussed internally and will continue to be addressed. I hope that you allow us the opportunity to have your business in the future and ask that... More

Medford, United States
1 review
5 of 5 stars Reviewed 13 May 2013

I am always pleased when I stay at this Hampton Inn. The staff is friendly and helpful. The rooms are clean. The breakfast is decent. I have stayed here many times for business, and I am always pleased with the room. Also the cookies and popcorn are a great touch!

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Review collected in partnership with Hampton

Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
14 May 2013

Thank you for the wonderful feedback. We work hard to maintain a top-notch staff and property and are always pleased when our guests take notice. We're also glad you enjoy the cookies and popcorn! We look forward to having you back during your next trip! More

Boston, United States
1 review
4 of 5 stars Reviewed 2 May 2013

In the room above me were a group of people that sounding like they were having an acrobatic dance party, turned out it was a group of teen wrestlers. front desk sympathetic but not terribly helpful. did offer to move me at 1:30 in a.m., but did not take them up on the offer. I'd probably go back, but certainly... More

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Review collected in partnership with Hampton

Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
14 May 2013

I am so sorry to hear that you had a disruptive night at our property and were dissatisfied with how the situation was handled. We hope that you do give The Hampton Inn & Suites Albany Airport another chance during your next visit. Please let me know if there is anything I can do to help book your stay and... More

New England
Top Contributor
138 reviews 138 reviews
41 hotel reviews
Reviews in 57 cities Reviews in 57 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 28 April 2013

We were traveling on the NY Throughway and needed a place to stay. As a loyal Hampton customer we were very happy to find this hotel just a short distance off the highway. Called ahead and made a reservation and all was in order when we arrived 45 minutes later. Staff was very helpful in finding us a place for... More

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Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
1 May 2013

Thank you for your review! We are so happy that you were able to find us during your trip and hope to see you again if you choose to return to the Albany area! More

Pasadena, United States
1 review
4 of 5 stars Reviewed 26 April 2013

After an exhausting day of travel, we experienced a friendly greeting from the manager, a good room rate, clean, quiet and comfortable room, and a good breakfast to start our vacation trip. An excellent hotel at a reasonable rate. We would recommend either of the airport Hampton Inns as easily accessible good value stops.

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Review collected in partnership with Hampton

Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
1 May 2013

Thank you for your positive feedback! We look forward to your next stay with us! More

Norwich
1 review
5 of 5 stars Reviewed 22 April 2013

Stayed at Hampton Inn to catch early morning flight to Calif for one family member, this was our 2nd stay here, no disappointed, friendly service, room exceptional, the grand kids love the pool, keeps them occupied. Arranged for shuttle service to airport Sat am, however no driver so Inn paid for taxi service to airport. Thank you Hampton Inn for... More

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Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
23 April 2013

Thank you for such a great review. We are so happy to hear that you have enjoyed your stay and are returning soon! We are looking forward to your May 11th stay. Please feel free to contact me if you have any requests. More

New York
1 review
1 of 5 stars Reviewed 22 April 2013

This hotel could offer an excellent stay were it not for the staff. The staff feels it is ok to charge a person's bank account numerous times and not return the funds within the alloted amount of time. I stayed here on April 17th left on April 18th and today is April 22nd and I still have not received my... More

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Review collected in partnership with Hampton

Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
29 April 2013

I sincerely apologize on behalf of the staff and management of the Hampton Inn & Suites Albany Airport. Thank you for taking the time to speak with me today and sharing the details of your stay. I am happy that we were able to rectify the situation and hope that you will come back to stay with us in the... More

sanbornton, nh
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 17 April 2013

This Hampton Inn was extraordinarily clean - the staff was very nice and they eventually accomodated us regarding a weirdly lumpy duvet. We had to insist that they replace it (twice), as they kept stressing how expensive the duvets were and that they might not be able to do it. The air conditioning unit was extremely loud - a concern... More

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Review collected in partnership with Hampton

Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
20 April 2013

Thank you for your review. I apologize for any inconvenience regarding the duvet. You never should have had to ask for a replacement and certainly should not have had to ask more than once. We have addressed all of your complaints internally with our staff and we look forward to your next stay to showcase our improvements in all areas. More

Columbia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

Stayed in the Hampton in March 2013. It is a standard Hampton Inn. The room was nice, clean and quiet. The front desk staff was really nice and helpful. The breakfast was good. The exercise room was really great. It has new equipment and several different types of equipment so it isn't crowded. This is probably the best exercise room... More

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Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
9 April 2013

Thank you for your positive feedback. We are so glad to hear that you enjoyed our fitness room as well as the breakfast. We look forward to your return! More

Tappan, New York
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nice hotel for an overnight stay. Small pool but no hot tub. The front desk staff was very pleasant. Breakfast food was nothing special. Hotel is conveniently located near airport and major highway where there are several places to eat.

Was this review helpful? Yes
Amanda D, Public Relations Manager at Hampton Inn & Suites Albany Airport, responded to this review
9 April 2013

Thank you for your review! We are happy to hear that you enjoyed your stay and look forward to your return. More

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Additional Information about Hampton Inn & Suites Albany Airport

Also Known As:
Hampton Inn And Suites Albany Airport
Hampton Inn & Suites Albany Airport Hotel
Hampton Inn & Suites Albany Airport Hotel Latham
Hampton Inn Albany Airport
Hampton Inn Latham
Latham Hampton Inn
Address: 45 British American Boulevard, Latham, NY 12110
Phone Number:
Region: United States > New York > Latham
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Latham
#2 Business Hotels in Latham
Price range (per night): 117 AUD - 173 AUD
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn & Suites Albany Airport
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