We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Gambia Hotel Resort & Spa

4.5 of 5
AU Hwy, Brufut Heights | PO Box 3311, Serekunda, Gambia
Hotel amenities
Sheraton Gambia Hotel Resort & Spa
Ranked #3 of 7 hotels in Serekunda
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

549 reviews from our community

Traveller rating
    142
    196
    118
    54
    39
See reviews for
Families
60
 
Couples
348
 
Solo
19
 
Business
29
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Colchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW

This was my fifth visit to Gambia and fourth subsequent stay at Sheraton. I noticed how much improvement was made with a new manager in the past year. German efficiency and French chef: what else can you wish? This is a perfect retreat for those who is stressed and fed up with urban life. Hotel is situated in a very... More

Was this review helpful? Yes
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
21 May 2013

Dear MarinaC, Thank you very much for you recent posting on Sheraton Gambia Hotel Resort @ Spa. I truly appreciate you fantastic comments on the German efficiency and Culinary French skills, leading to an impressive experience, but sincerely I must say thank you very much and well done to all our associates, being there at all the time, delivering an... More

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 10 May 2013

This was our second time to The Gambia and felt this hotel was too quiet. The room was very nice but could do with new mattresses and repair to the balcony door locks. Overall the food was good but in the evening the standard was below par. Agree with others that all-inclusive guests should be able to drink inside in... More

Was this review helpful? Yes
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
12 May 2013

Dear Johnangie25, Thank you very much for the posting on Sheraton Gambia Hotel experienced. Your brief review is definitely a constructive one, especially in regards to the entertainment and we should act on that and the same will apply to all-inclusive beverage service in the Lobby area as you do have a valid point and we are happy to learn... More

hamilton, scotland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 April 2013

Recently visited the Sheraton Gambia, staying for a week on all inclusive basis in April. This was our first visit to the Gambia, and i would thoroughly recommend the sheraton. There are a number of mixed reivews on here; those writing poor reviews must have had an entirely different experience than us! We had no complaints at all. Whilst it... More

Was this review helpful? Yes 1
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
6 May 2013

Dear Jduguid, Just great to see your recent posting on Sheraton Gambia Hotel Resort & Spa and we do thank you for that. Thank you also very much for recognizing the good food, room cleanness and our attentive and friendly staff. Have a great day! Marc Wozniak / GM More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2013

My daughter and myself took a week break at the end of March,and went to Gambia first time,and stayed in the Sheraton Gambia Hotel. Read lots reviews here before our trip, people say very different things. But I must admit that it was a perfect week. Nice hotel, beautiful beach,very relaxing atmosphere and very friendly staff. If you are looking... More

Was this review helpful? Yes 1
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
6 May 2013

Dear Zhanna and Victoria, Thank you very much for your recent review of Sheraton Gambia Hotel Resort and Spa and all your empathy. Please be assured that we do all appreciate such feedback very much but also accept other opinions. I am very happy that our associates, the culinary offer and the location itself was enjoyable for you. See you... More

Sevenoaks, United Kingdom
1 review
4 of 5 stars Reviewed 24 April 2013

Our first time in The Gambia and therefore the Sheraton. Fully inclusive offered all we expected with friendly and helpful staff at all times. Plenty of food each day and as long as we considered the 'special dish of the meal', there was loads of choice. Chicken and lamb were generally poor quality compared to what we have here in... More

Was this review helpful? Yes
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
6 May 2013

Dear LynH, Thank you very much for your recent posting on Sheraton Gambia Hotel Resort and Spa. Your kind comments are truly appreciated and we all are very happy to receive such recognition. Particularly Rama Toulie in reception, Marie in the restaurant, Yaya Badgie in the bar and Armstrong, your room cleaner, enjoyed your comments. It’s always great to see... More

Lagos
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 April 2013

We were a big group of judicial officers. Most of our group members were lodged at the Kairaba while about 22 of us were lodged in this hotel. The Management if there is any at all needs to do something urgently about the staff of this hotel. One of us got his money stolen by a reception staff and it... More

Was this review helpful? Yes 2
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
6 May 2013

We do acknowledge you posting and say thank you very much for your comment! More

Tadcaster
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 14 April 2013

Second time at this hotel and can say it was better than the first! Since last year there had been some money spent on it - painting, uniform, entertainment! Once again the hotel provided us with a week of complete relaxation. Excellent service from everyone - especially Yahya the bar tender and Marie in the restaurant. The staff cant do... More

Was this review helpful? Yes 1
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
23 April 2013

Dear Tadcastertwo_10, Thank you very much for announcing your return to the Sheraton Gambia Hotel Resort and Spa as your favourite vacation spot while in the Gambia. We do truly thank you very much for such feedback and all the comments shared with the trip advisor community. It’s always great to see that guest covering the same period do have... More

Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 11 April 2013 via mobile

The hotel is very tired and in need of some tlc. I feared that this was going to irritate me as the week went on, but it didnt everything else about the stay made up for this. The food was exceptional, no real repetition, the staff were very friendly and helpful, particularly Yaya the bartender. His happy disposition was very... More

Was this review helpful? Yes 2
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
23 April 2013

Dear CynthiaD, Just great to see your recent posting on Sheraton Gambia Hotel Resort & Spa and we do thank you for that. Thank you also very much for recognizing Yaya and Barbar for all their efforts towards our success and it’s fantastic to see that you did enjoy our culinary offer. So, once again thanks for sharing and hopefully... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 April 2013

The hotel itself is nice on the outside, however on the inside it should be refurbished. Rooms are not that clean nor they smell nice. Sometimes there are no towels, rooms are full of mosquitoes, internet rarely works and people knock on your door for reasons that are most times not apparent!! Not a big variety of food and quality... More

Was this review helpful? Yes 2
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
23 April 2013

Dear KristinK, We do acknowledge your latest posting on Sheraton Gambia Hotel Resort and Spa, which is viewed as critical, yet giving us the space for reply and we do value that. Sorry to hear that the presence of security let you feel uncomfortable, but they are the assigned Gambia Tourist Protection Unit and very much appreciated by many other... More

London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 April 2013

I really enjoyed this hotel- the quality of the accommodation is good and probably the nicest location and setting in The Gambia. It is right on the beach and the oceanfront rooms are worth paying extra for. The swimming pool is nice as is the gym and spa at the top of the resort. There is a swimming pool outside... More

Was this review helpful? Yes
GM-Sheraton G, General Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review
23 April 2013

Dear NickR, Thank you very much for your recent posted vacation experiences at the Sheraton Gambia Hotel Resort & Spa. Your comments, both positive and constructive once are very important for us and provide a need for review, especially the drawbacks. Please be assured that this will be our priority and the goal for the upcoming weeks. Once again, thank... More

Senegambia Beach Hotel
Great value on a similar hotel
Serekunda, Banjul Division
4 of 5 stars 498 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Serekunda
Great value
Seaview Gardens Hotel
Seaview Gardens Hotel 3.5 of 5 stars 64 reviews
Show Prices ABS:HotelCheckRates-d638066?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Serekunda
Kairaba Beach Hotel 4.5 of 5 stars 453 reviews Senegambia Beach Hotel 4.0 of 5 stars 498 reviews Ocean Bay Hotel & Resort 4.0 of 5 stars 502 reviews Laico Atlantic Banjul Hotel 4.0 of 5 stars 658 reviews
Show Prices ABS:HotelCheckRates-d305097?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d316659?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d590657?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d301270?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 7 hotels in Serekunda, ranked by popularity

Been to Sheraton Gambia Hotel Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Gambia Hotel Resort & Spa

Also Known As:
Sheraton Gambia Hotel Resort And Spa
Sheraton Gambia Hotel Serekunda
Sheraton Gambia Hotel
Sheraton Serekunda
Serekunda Sheraton
Sheraton Gambia Hotel Resort & Spa Serekunda
Address: AU Hwy, Brufut Heights | PO Box 3311, Serekunda, Gambia
Region: Gambia > Banjul Division > Serekunda
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Serekunda
#2 On the Beach Hotels in Serekunda
#2 Luxury Hotels in Serekunda
Price range (per night): 89 AUD - 269 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Escape to Sheraton Gambia Hotel Resort & Spa, enjoy the tropical leisure, sand, sea and and the tranquillity of our spa. The unique, spectacular architecture, with its blocks of 186 guest rooms perched on two cliffs overlooking the Atlantic coastline, provides a serene environment. Tropical palm and baobab trees dotted along the immaculate landscape allow gentle Atlantic sea breezes to flow. Cozy guest rooms with private balconies offer unmasked sea views right from the comfort of your bed and the attractive all-inclusive concept surrounds your treat. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood EMEA, Expedia, Travelocity, Tingo and Venere so you can book your Sheraton Gambia Hotel Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Gambia Hotel Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Gambia Hotel Resort & Spa
See lowest price for your stay* (from our partners)
Show Prices