Rented 3 rooms. asked for 1 to be a king and received two doubles. Price was reasonable. Place was empty at 4pm but at 8pm the parking lot was full. The treadmill in the fitness room is the kmart version of my gym's model and there are no windows in the fitness room. TV chanels had plenty of options. Bathroom... More

We were attending an event in Gloversville at the Moose Club, so I checked Trip Advisor before booking this Holiday Inn and trusted the reviews. They were right; this hotel was very clean. Our room was big with a small couch to relax and very quiet, so we had a great sleep after a very long drive. Dining area very... More

I have been staying at this hotel on and off since I was a child, I am now in my 50's and can say with certainty that this hotel has never been better. It used to be a standard motel with outside and in winter snow covered corridors. Since the renovation however, there are now inside hallways, refurbished rooms and... More

I stayed at this Holiday Inn while working in Johnstown for a few days. The hotel is nicely updated. The man at the front desk was very polite and helpful. They give you a little welcome bag of snack food at check-in, which was a nice treat. The room was clean and comfortable, though the shower water was a little... More

Needed a place to decompress between holiday weekend visits to relatives. I have a 4 and 7 year old, and on a limited budget, but I refuse to stay in a dump. Coffee maker in room - check. Tub for the kids to take a bath - check. Decent TV to occupy kids - check. Refrigerator - check. Microwave -... More

We stayed here for a week to attend a symposium in the area and do some genealogical research. The updated room was not spacious but quite comfortable and had a fridge and microwave as well as wi-fi. Our cat liked the first floor accomodation with a window he could sit in that looked out on the pool. Improvements to this... More

I reserved a Group Block for approximately 50 room nights for myself and my clients. I hold similar events about 20 times per year. The reservation process started more than 6 months before the event. I spoke and/or exchanged approximately 50 communications with the Sales Manager; right up to the day before the event. My flight was supposed to land... More

The Holiday Inn in Johnstown, NY has recently undergone a multi million dollar renovation over the last year. I stayed at the hotel in 2009 and 2010 white the transformation was going on. I reently stayed there and it was beautiful. Still had that "New Smell" to it. Everything was completed with upgrades through out the property. The food was... More

I was supposed to stay here for two nites for a class reunion. My flight got cancelled due to a tropical storm shutting down the airport and preventing me from arriving. I called the hotel to let them know that I would not be able to get there and requested a refund of the 2nd nite. The hotel refused to... More