The service was as expected in a limited service hotel. No problem during the day as it is close to downtown, but take care at night as the area turns seedy.
- City Express Hotel Queretaro

The service was as expected in a limited service hotel. No problem during the day as it is close to downtown, but take care at night as the area turns seedy.
Dear Guest,
Thank you very much for sharing your experience with us. I would like to assure you that our security personnel at the hotel work under the highest security standards in order to assure the safety of our guests at all time. Looking forward to host you again in the future. Always at your service.
Cordially,
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Great location, well maintained clean building and facilities, and comfy bed.
I quite liked this hotel. Perfect for business trips.
What bothered me is that i could hear toilet flush from the surrounding rooms all night long and the room got wee cold at night and in early morning. Internet was bloody so slow i had to renew the faceboook...
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See the price and do the math....the facilities were OK, but the Customer Service was simply terrible, I have no words to describe how frustrating was treat with the front desk people...
Their website says they speak English, but they DO NOT, they are not very smart and they are very very slow....Any way , I would not recommend this...
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I stayed at this hotel with my baby, husband, mother and aunt and it was a great experience. We shared two rooms and both were comfortable, clean and in excellent condition. The hotel is quiet despite being next to the highway. It's a hotel where you'll get everything you need to spend the night... and have a nice breakfast.
City Express offer reliable and repeatable good value. Not fancy but you know what to expect. They are easy to book online and I have never known one to be full. This one is some distance from the center of Queretaro but it was easy enough to find.
If you are looking for a great, clean, quiet, business class hotel this is it.
Confortable bed, free local calls, free internet, free shuttle service to near hotel location.
Down side is that it has no restaurant but is walking distance of some and you can call for take out and they will bring it right to your room.
Have...
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Six of my co-workers and me stayed at City Express Queretaro on Aug, 18.08. These hotel has a very good location on Highway Mex-Qro. Rates are also very reasonable. The problem we experienced was that there was NOT HOT WATER (unbelievable!), my coworker call reception and the receptionist explain him that it was too early and no maintainance people available,...
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This is a moderately priced, modern and clean business person´s hotel. I have stayed there twice and both times the staff were polite and helpful. Hot water with great water pressure is a rarity in México and this hotel has it. The rooms are amazing quiet considering that the road the hotel is located on is busy. An advantage is...
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I made a reservation on the hotel site for a saturady night in last may with my credit card. When we arrived at the hotel they had no reservation at my name (or did not respect it because there was a convention of something staying that night and the hotel was full). The terrible reception desk after making me wait...
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I think I got a great deal on this hotel. Good price and good rooms. Rooms are small as in every city express hotel, but decent and clean. Bathroom was also clean and good size. Only downside was the deodorant that they sprayed on the room was a little to strong to smell, but everything else was awesome.
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