This hotel is a true jewel. The location is simply perfect, in the historical centre of Queretaro and close to the delightful squares and churches. Rooms are gigantic in the Casa de la Marquesa building (did not explore the adjacent Casa Azul, so make sure to request the main building), with very big beds too. And the decor is quite... More

In the middle of January, our extended family stayed at La Casa de le Marquesa for three days and we all found it a wonderful experience. We'd come from Australia to Mexico for the wedding of our eldest son and his fiancee. They were married in Queretaro and the reception was held at La Casa de le Marquesa. They urged... More

This is a gorgeous Spanish house. The food was very good. The rooms were gorgeous. Be prepared to walk a few flights of steep stairs to get to the room. The staff didn't really speak English, so bring your quick phrase book. Despite the language barrier, the staff went out of their way to help us. We were looking for... More

Sleeping at La Casa de la Marquesa it's an experience, as the hotel is a typical Spanish house dating back few centuries ago. The whole complex is absolutely peculiar, each room is different from the others and furniture is in line with the ambience. I was travelling for business and was not 100% what I needed, probably it's better for... More

Rock hard bed in the main building. This was after I had checked out the rooms in the adjacant buildings,- there the springs were almost sticking out of the mattresses. I checked 3 rooms before finding a bed that was marginally suitable. The room had no addtitional amenities, no coffee maker, no clock, no iron. Plus, the phone could not... More

In a previous visit to Queretaro we entered the hotel lobby and really enjoy the place, so we picked Casa de la Marquesa for our holidays stay. When we arrived, the staff did not help us at all with our belongings .After checking in, we had to carry our stuff to our room which was in a lonely and dark... More

I recently stayed here for 2 nights. I was in the accommodation across the street. The main building is stunning in character and the rooms are comfortable, with nice linen. The service is terrible. After my first night I popped back to my room and the maids were cleaning, to say they were miserable is an understatement. On my 2nd... More

had a reservation with a promotion, because of the deal we got they completely ignored the reservation and denied us hospitality. After talking to the manager "Edith Granados" she also made up excuses and eventhough we had our 4 month old baby with us they were not willing to accomodate us... terrible customer service

The hotel is in a beautiful historical building just one block away from the main square of the city. Reading previous reviews I was a bit concerned, however during our stay we had no problems at all. We got a "Royal" room (therefore in the main building) that was very spacious with an antique feeling and really comfortable. At night... More