So I tried again to see if any changes. 1st thing I noticed was the room wasn't fully cleaned. There was paper debris stuck behind the head board. The lamp was broken and not enough outlets in the room for a my laptop. Also I had to call the front desk to complain about the WIFI not working in my... More

No complaints from my family while we stayed in this Fairfield Inn. The room was clean and modern with the comfortable Marriott-brand sheets, pillows and mattress. The pillows at this hotel were the best at any hotel I have stayed at in a very long time. The reception was quick and friendly, checked us into a convenient, easy-to-find room right... More

My son and I stayed here for out visit to the Rochester area. My son who is 10 thought the pool area was fine,. It was clean and had no chipped paint as mentioned in another review. The hotel was quiet, the staff was friendly. I am a Marriott rewards member and usually avoid the Fairfield name but this stay... More

Being a Marriott Rewards member, I'm not a big fan of the Fairfield brand and stayed here out of necessity. That said, the best Fairfield I've stayed at to date. Staff was very good (VERY good and friendly), all my special requests were there upon arrival, room was accommodating, and location was convenient to where I needed to go. Other... More

The staff was really great,attentive to my minimal needs! The room very clean; assorted complimentary breakfast good to start the day. Location very convenient, not far from the airport and close to main roads, key highways and a variety of good restaurants. Complimentary coffee, tea and water, provided day and night it's just an extra at that good value property...... More

We recently stayed here while playing in a minor hockey tournament. The staff were really great! As a large group, they were more than accommodating to all of our requests! The breakfast was decent and always well stocked, as was the complimentary coffee, tea and water, provided piping hot all day and night. They even gave some of the kids... More

Brought my children here for an over night stay. The swimming pool was not heated, and the paint on the walls in the swimming area were peeling. Room was clean, breakfast was not to impressive. Not really a family hotel, just a place to lay your head.

I stayed at this hotel for business and was pleasantly surprised at the proximity of good and reasonably priced restaurants, and the airport (ROC).This property is right off of 390 so the roads around the area are well taken care of. The rooms are what you would expect at a Fairfield Inn, simple, comfortable with a basic breakfast. I was... More

I stayed at this hotel last week for one night. Positives included the front desk staff. Amy at check-in was efficient, friendly and polite. Check-out employee was also pleasant and polite. The hotel is located near the mall and shops on Henrietta Road. Lots of restaurant choices available too. The reason I will not stay at this property again is... More