checked in at 7:30 put my bag in the room and went out to dinner. Upon returning at 9:00 I found that the room smelled terrible from the air conditioner, the TV remote did not work and there was no internet acces in the room at all, either wired or wireless. When I informed the girl at the desk she... More

Under duress of a policy that states cancellation must be at least 24 hrs in advance,, I paid for one night at this dump. It is unibhabitable and I checked into another place nearby that is not only clean, but $25 less for tonight and half of what they wanted to charge me for tomorrow night. Despite a confirmed reservation,... More

My daughter-in-law and I booked a room at this motel on Jul 19, 2008. We were told all they had was a smoking room. I thought it would be all right so I paid 103.59 for the night. It was way at the back of the motel. When we went into the motel there were two people who acted like... More

My friends and I were in Rochester for 24hrs to see a concert. We had originally booked our stay at the Double Tree Hotel, and were relieved after a long days drive when we arrived in the late afternoon. However, we were turned down by the desk because we were not 21. We had no idea this would happen -... More

I agree with everyone. First i thought this place is nice. But seems like end up with sleeping in garbage. They asked for ID when i asked whether there is a policy, the front desk told yes its. When I asked about copy they told its word of mouth only. Next the room sucks. Queen Size bed with bend. Bath... More

DO NOT STAY HERE!!! I thought I was reserving the Red Roof which is across the road and reserved at this place by mistake. It is disgusting. I am seriously considering calling the board of health because it is not only filthy but a firetrap. I cannot even believe that this place is allowed to remain open. I have been... More

When booking this location I was informed that there was Internet access. Upon arrival we found out that there was no Internet access. This was really disturbing because I could not communicate with work. I could not even plug my wireless into the wall socket because the sockets were not up to code! Also the free breakfast was a joke.... More

The first thing I noticed was how bad the room smelled. There aren't any non-smoking rooms and the smell wasn't just from smoke. There was a wet spot in the corner of my room with mushrooms growing on the gross carpetted floor. As if this weren't enough already, my room was broken into while I was out on a job... More

If you want to help the cause, and make the owners realise that they need to re-think their approach to hotel business, then please, stay away from this inn. The place is dirty, with no working appliances and thin walls... The best part of it was that the owners acted suprised when we had brought all of those things to... More