We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Henrietta hotels »

Country Inn & Suites By Carlson, Rochester-Henrietta

2.5 of 5
4635 West Henrietta Road, Henrietta, NY 14467
Hotel amenities
Country Inn & Suites By Carlson, Rochester-Henrietta
Ranked #1 of 8 hotels in Henrietta
4.5 of 5 stars 165 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

165 reviews from our community

What travellers say about this hotel
  • Hot tub(6)
  • Rooms are clean(6)
  • Complimentary breakfast(6)
  • Rochester area(5)
  • Very nice(4)
  • Desk clerk(3)
  • Friendly and helpful(3)
Traveller rating
    112
    37
    11
    2
    3
Only show reviews for Family (69) | Couples (38) | Business (26)
Date Rating
Virginia
Top Contributor
62 reviews 62 reviews
Reviews in 50 cities Reviews in 50 cities
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed 18 May 2012 via mobile

Stayed in a one bedroom king suite. Wasn't a fan of the country decor. Bed was very comfy. Room was very clean and pretty quiet. Same exact breakfast every day - mediocre quality. Would probably stay here again only b/c there's not much in the area.

Was this review helpful? Yes
Red Hook, New York, United States
1 review
5 of 5 stars Reviewed 16 May 2012

I stay at this hotel every two weeks, until recently for some reason the price jumped up over my company allowed budget, and I was forced to stay at the East Henrietta Road location. BAD NIGHT! This visit, the price was back to where I needed it to be. I returned back to my home away from home. As usual... More

Was this review helpful? Yes
Rochester, New York
1 review
5 of 5 stars Reviewed 14 May 2012

My daughter had her 12th birthday party at the country inn . It was one of the best parties ever. The girls had a chance to swim, and play "just dance on the Wii, right in the food lounge area thanks to the staff hooking it up. In the morning they all made breakfast on the waffle maker. Thank you... More

Was this review helpful? Yes
Elkhart, Indiana
1 review
5 of 5 stars Reviewed 11 May 2012

Tito the shuttle driver was the best! Not only him but Reggy the night attendent took good care of everyone and made shure that our stay was the best one ever!

Was this review helpful? Yes
Morristown, New Jersey
1 review
5 of 5 stars Reviewed 8 May 2012

We have stayed at this hotel several times a year for many years. We have a daughter who lives in Rochester, so we reserve a suite here for visits of several days at a time. The staff have always been extremely helpful to us in making our reservations and in dealing with any matters that require attention. It is kept... More

Was this review helpful? Yes
CIS Supervisor, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
9 May 2012

Thanks for posting such a wonderful review. We truly appreciate you taking the time out of your schedule to do so! We look forward to seeing you in future stays, and I will be sure to pass these great comments about our staff, service, and hotel onto my team! See you soon! More

Adirondack, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012

I have stayed here for the past six years or so and have always been pleased, the staff is most pleasant and accommodating. The facility is well maintained and the rooms clean and comfortable. We enjoy the pool, fitness center, and the breakfast! I have stayed at other hotels in the greater rochester area and this is by far the... More

Was this review helpful? Yes
CIS Supervisor, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
9 May 2012

Thank you so much for your recent review of our property. We are so glad to hear that we are your chosen spot over the last 4 years, and promise to continue to show you the true hospitality we are all about! Thanks again for providing us with wonderful feedback and kind words. See you soon! More

Canajoharie, New York
1 review
5 of 5 stars Reviewed 7 May 2012

This is the 4th time we have stayed here. Our family has decided that it is the only place we will stay when we come to Rochester, NY. The rooms are clean, smoke free, and the staff is very helpful. When I called the front desk to ask which pizza delivery was closest the clerk ran a Dominos menu with... More

Was this review helpful? Yes
rochester
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2012

we have stayed here numerous times and it is always a very nice experience. they do an excellent job of keeping the hotel clean. last time we were there someone was polishing the staircase. i have not seen another hotel where they work so hard with the upkeep. they are also very friendly. i will definitely stay there again.

Was this review helpful? Yes
CIS Supervisor, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
9 May 2012

Greetings! Thank you so much for your kind words about our hotel, and your expereience with us. I am so pleased to be able to report such awesome feedback to my team. We appreciate you recognizing our hard work and diligence in regards to the upkeep of our property. We invite you stay again with us when in the Rochester... More

Walton, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

This was the 2nd time I've stayed at your hotel. I found it a very pleasant stay and would recommend my family and friends to stay there. I found everyone on staff to be very helpful and go the extra mile for people. Thank you. Sincerly yours, Susan Hulse

Was this review helpful? Yes
CIS Supervisor, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
28 April 2012

Thank you for takling the time to write such a great review of your experiences with us during your 2 stays with us. We appreciate all feedback from our guests. I will be sure to let my team know that all of their efforts were noticed. Thank you for recommending our property to your friends and family! We look forward... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

Very nice hotel. Clean rooms, professional staff and amenities galore. Great location too!

Was this review helpful? Yes
CIS Supervisor, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
27 April 2012

Thank you so much for your review of our property. I am pleased to hear that the amenities provided suit your needs and that our staff was professional and friendly, We hope you stay with us again in the future. Have a wonderful day! More

Travellers who viewed Country Inn & Suites By Carlson, Rochester-Henrietta also viewed

Holiday Inn Hotel & Suites Marketplace
4.5 of 5 stars 194 Reviews
Rochester, Finger Lakes
Show Prices ABS:HotelCheckRates-d626025?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Red Roof Inn Rochester Henrietta
4 of 5 stars 57 Reviews
Henrietta, Finger Lakes
Show Prices ABS:HotelCheckRates-d240029?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Country Inn & Suites Rochester Brighton
4.5 of 5 stars 62 Reviews
Rochester, Finger Lakes
Show Prices ABS:HotelCheckRates-d99588?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 8 hotels in Henrietta, ranked by popularity »

Been to Country Inn & Suites By Carlson, Rochester-Henrietta? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

  • Country Inn Rochester South
  • Country Inn Henrietta
  • Henrietta Country Inn
Address: 4635 West Henrietta Road, Henrietta, NY 14467
Price range (per night):* 108 AUD - 157 AUD

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson, Rochester-Henrietta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Country Inn & Suites By Carlson, Rochester-Henrietta
Show the lowest price for this hotel (from our partners)
Show Prices