I travel for business to the Buffalo area about 5 or 6 days a month. This has become my hotel of choice for sure after 5 years of searching for one within 50 miles of Buffalo that exceeds my expectations! This hotel is young (built in 2000) and has an indoor pool, and immaculate rooms! Wireless internet is simple to... More

I stay at this hotel twice a year when I am in town for fly fishing events and while the hotel itself is a bit dated, you simply cannot beat the price for a nights stay. The one bonus is the staff is as friendly as you could find, willing to help, smiling all the time, so you can overlook... More

Read some great reviews before we reserved a room. However was quite disappointed with what we saw. a. Elevator was down. Desk did not know when it would be back in operation. b. Stairs were at two ends of a long building, there was a caddy but not when you needed it. c. Stairs look neglected and the cornflakes on... More

Booked a non smoking room and was given a room that was "non smoking" but had a strong smoking smell in it. I am 100% positive that this was a previous smoking room that was recently turned into a non smoking room but never got properly cleaned or renovated. I asked the desk clerk if the room was a non... More

getting an elevator sh/make some complainers about this hotel feel better.definitely an improvement. but....the stairways are pretty neglected and lack of vaccumming shows as do the dirty brass door handles. tsk, tsk. 2nd floor end of hallway reeked of cigarette smoke although the desk clerk said no smoking was allowed. i have stayed here several times..it's ok, but next time... More

This hotel is undergoing some needed renovations, but there is no excuse fir the filthy carpets, and dirty public areas. Our room was cleaner than other areas, but still had carpet stains and a large area of black mold on the shower curtain. The bed was amazingly comfortable except for a very noisy bathroom fan, the room was quiet. The... More

My wife and I stayed there over a weekend. The hotel is right off the highway and near many restaurants, stores and gas stations; very convenient. The lobby is somewhat tired and the smell of smoke from the smoking half of the building is noticeable. The staff were friendly and professional. The room was clean but, again, fairly worn. The... More

I stayed there with family recently after a last minute decision to go on a roadtrip over the long weekend. The reviews are mostly true about this property - "Nice, could use some upgrades". The hotel was a bit dated, and it was in a quiet nook in Hamburg. However, the staff was friendly, the room was spacious with a... More

I reserved my room at the Hamburg Comfort Inn & Suites several weeks in advance, but I had the misfortune of arriving in the evening on a night when the hotel was full, and I was told the only room they had kept available was on the second floor. No problem, I thought, and asked where the elevator was. Stupid... More