Stayed for one night. Clean, comfortable, somewhat new. Only complaint was the room doors slammed and you can hear nearby doors slam all the time. More

I live in the area but often have guests that need to stay in a local hotel. I always recommend the Holiday Inn Express because the rooms are nice and clean, and the amenities are excellent. The indoor swimming pool, sauna, exercise gym, and hot breakfast are included for all guests. The rooms and lobby have been recently renovated making... More

Even though the room was paid for already, they put a pending hold on my card. They couldn't explain what the pending hold was for. I even give them a credit card for incidentals upon checking in. Four days later, this hold is still on my bank account and the hotel has been very non-responsive in this matter. I faxed... More

This place is just okay. It has a weird smell; I think smoking is still allowed in certain places. Lobby and guest rooms have been updated within the past few years. Bed was comfy, shower good. I would be fine staying here again. More

Greeting at the desk was first class....all my information was immediately available. Pleasant employees all around, breakfast was tops. Local information was given immediately as was directions and thoughts about where to go for dinner and what to do at West Point. We would strongly recommend this facility to anyone. More

My boyfriend and I stayed at this hotel for one night in the King Suite; we were visiting Bear Mountain. The service was impeccable and the staff at the front desk was very helpful.Donnie went so far as to let us borrow is personal corkscrew. Our room was beyond clean and we had a nice view of the mountains. Our... More

My family and friends had business in the area. We were exhibiting at the Oktoberfest that is held each year at Bear Mountain Park. We chose this hotel based on reviews on Tripadvisor. We found this hotel to be very nice. In need of some updates but clean and attractive. The staff was very pleasant and the complimentary breakfast more... More

The hotel was nice and our room was clean. Front desk was very courteous. Breakfast was fresh. They had scrambled eggs, bacon, sausage, muffins and hot cinnamon buns (really good). There was a small pool. The price was a little high. More

The price I paid for one night for one person would have been no surprise in a major urban center, or for a luxury resort, or during a major tourist event. However, none of these circumstances caused this: it is a simple case of lack of competition. When there are only two lodging choices in the area, and one of... More