Okay, I was booked to stay at the Candlewood Suites again for an extended stay of 45 days. During my last stay in April 2011 I wrote a negative review (I was staying on the bottom floor) and have to say that this time my stay on the top floor was a very pleasant experience. Service was excellent from front...
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Reviewed 29 April 2011
Thank you kindly for writing a second review. I am certainly glad that you gave us a second chance and even more glad that it went so well this visit. Thank you again and we look forward to seeing you in the future!
Christy Zawatski
General Manager
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One of the cleanest and best suites we have stayed. It had everything you expect and more (e.g. free laundry). Convenient to shopping and food stores.
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Thank your for your comments and feedback. We apprecaite you taking the time to review our property as this makes it helpful for future guests on what to expect. Thank you again.
Christy Zawatski
General Manager
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This is a new hotel, built in 2009 and it shows. Nice modern touches (granite counters, stainless steel appliances, tan and neutral colors, nice linens etc). We are staying for up to 40 days while our household goods are shipped from overseas to our off-post house. Nothing but good things to say. 1) quiet location well away from the road...
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My husband works all over and stays at many different hotels. We were here for 3 weeks and we both agree that this has been the best hotel hes been at so far!!
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Thank you for commenting on your stay here at Candlewood Suites Watertown/Fort Drum! It has been a pleasure to have you all here with us! I hope your husband has to travel up here again for work :)
Christy Zawatski
General Manager
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This hotel has it all - lovely, spacious rooms with truly comfortable beds; a delightful kitchenette; friendly, caring staff; and it's extraordinarily clean.
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Thank you so much for the comment! We loved having you as a guest and hope to see you again soon!
Christy Zawatski
General Manager
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close to restaurants and shopping and route 81
rooms were very comfortable beds were clean bathroom great
small kitchen is great and very adequate
reception was friendly
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Thank you for your comments regarding your recent stay! We are so happy that you enjoyed your stay. We look forwrad to welcoming you back again sometime!
Christy Zawatski
General Manager
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Poor insulation between floors. I have staying here all of April and still have another month to go before I get a peaceful nights sleep at home. Apparently this Pet Friendly hotel allow dogs in all rooms as opposed to an assigned floor or area.The family staying above me have a barking dog and young children both who are constantly...
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Reviewed 14 December 2011
Thank you for your comments regarding your stay. We do try to accommodate families on first floor rooms to prevent the noise from traveling through to guests below. We do tend to stay very busy, so this is somtimes difficult. We would be happy to accommodate any requests like yours.
Christy Zawatski
General Manager
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I would not recommend staying at this hotel unless you want to stay at a place with a rude staff and housekeeping that doesn't do their job correctly. Let me begin with the staff. EXTREMELY rude. They were loud and obnoxious in the hallways during the early hours of the morning. They would stand around talking loudly, laughing obnoxiously, cussing,...
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This is an extended stay hotel with a good functional mini-kitchen. The bed was very comfortable and the bathroom was nice size. Upon arrival, the bathroom needed some attention (clogged drain, moldy shower curtain, and some other minor details.) I gave the front desk a list before I left the property one morning and when I returned in the afternoon,...
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The service was poor. They held funds in my checking account because I didn't arrive before 9pm. If you use a debit card that will be about $140-$170 that will be tied up until they do the actual billing a couple of days after check out. I was not happy. There was no breakfast besides the frozen sandwich that could...
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77 Reviews
30 Reviews
