Woman at front desk was nice, flat screen was a pleasant surprise, and bed was ok. On the downside, I paid $30 in taxi fees to/from airport even though Orbitz ammenities list said shuttle service is provided. Also frustrated that Internet did not connect and there was no HBO as advertised.

most important to me away from home is cleanliness and a good night sleep. the motel is old but my room had modern touches. shower could use new head and faucets. I like a little more upscale if I was travelling with the wife but overall a good value and stay for an expensive stay area.

We booked in late August for October 9th weekend and were given a confirmation for a king non-smoking room. Got there and were given a room with 2 dbl beds which had a dirty q-tip in the corner of the room and dirty carpet. Bedspreads had holes and blood stains, room was stinking of smoke (non-smoking room?!?!?), bathroom door vaneer... More

I stayed here last week and wasn't sure what to expect.  It's at the end of a (now) dead end street which gave the GPS fits trying to find the place.  I recommend using Google street view before heading out so you have a grip on the area beforehand. The manager was very nice and helpful.  The room was a... More

I think that people may have too high of expectations from this cute little motor lodge if they have complaints after saving $40 -$140 compared to the other local places. I travel the WNY, CNY, and WPA areas and often have to sleep over since my presentations are often in the evening. This motel is exactly the same as all... More

If you are used to all the hotel anemities and the upscale of a hotel, then no, this motel isn't for you. It did have phone, internet access, cable, microwave and fridge. Yes the room has an odor about it, but nothing that a bottle of febreze or runuzit or a candle can't take care of. Otherwise the room was... More

I booked a room for two nights at the Relax Inn under the pretense that it was a "rare find." Who wouldn't want a nice room at a discount rate? I should have read all the reviews first. I was appalled at the stench that greeted me at the door. It was an overwhelming blend of mold and mildew covered... More

I was shocked at this place. The "office" was a tiny little room, with a fish tank with no fish. And a tiny old counter for the "free continental breakfast" When I got to my room, the door seemed very flimsy with just a little chain lock on it, there was a weird smell, the window was old wood framed... More