The staff at this Holiday Inn Express is very friendly and helpful. I left the power cord to my laptop in my room. I contacted the front desk. They found the power cord and mailed it to my home. The property is well maintained and easy to find.

I am a little surprised that this hotel recieved such good reviews. It's not bad,but it does have some issues. I stayed three nights in a regular twin room,.The price we paid was more than the room was worth.For 25 dollars more the queen suite we stayed in fourth night was a better deal. The male staff menbers were friendly... More

I was here for 3 nights and have zero complaints. Room was in great condition up arrival and was meticulously cleaned each day. The free breakfast each morning was excellent as well. I'd definitely stay there again.

I travel to Syracuse once a week and have tried a variety of Hotels in the area and they just cant compete. This hotel is newer, extremely clean, staff is great, breakfast is included. Some hotels in the area to my surprise charge an additional fee for wi fi which is necessary for me. Within 1/2 mile to an endless... More

Worst Holiday Inn I have ever been to.. The front desk personnel seems to think that you are at their mercy whether they feel like doing their job or not.. The young girls in the day shift even gave other customers degrading faces and talked to me like snotty valley girls, "Uh YEAH, WHAT DO YOU WANT?" Everything with their... More

We stayed overnight on our way home from Boston to Ohio. It was a little off I-90, but for travellers wanting a quiet night, that works to your advantage. The pool was nice, our kids enjoyed it. They were responsive to the request that I place in the reservation asking to be on the top floor, away from the elevator.... More

Decent hotel, was in Room 128. The room was clean, there was however a burnt skunky smell...not unbearable, just noticable... I didn't say anything cause I don't think they can do anything about it... In any case, the staff was friendly and efficient. The breakfast folks need to stage the food better. By the time the Sausage/Bacon comes out..the patrons... More

We stayed overnight at this hotel on our way from Toronto to New Hampshire. We didn't necessarily want to stay at a hotel close to the highway - had the time and didn't mind coming into town a bit so that we could make something of the overnight stay - arrive at a decent time, have a nice dinner etc.... More

The thought was find a nice hotel with a free breakfast. Reality was I found a great hotel with a good free breakfast. The property is immaculate. The hotel staff and management were awesome. Very friendly and you have to see how accommodating the staff is. Breakfast nook was one of the cleanest I have seen. Staff member in there... More