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Hope Lake Lodge & Conference Center

3.5 of 5
2177 Clute Road, Cortland, NY 13045
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Hope Lake Lodge & Conference Center
Ranked #3 of 9 hotels in Cortland
4.5 of 5 stars 157 Reviews
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157 reviews from our community

What travellers say about this hotel
  • Water park(26)
  • Very clean(15)
  • Greek peak(14)
  • Great time(13)
  • Very friendly(10)
  • Acorn Grill(10)
  • Outdoor pool(10)
  • Full kitchen(7)
  • Hot tub(7)
  • Friendly and helpful(6)
Traveller rating
    94
    40
    15
    6
    2
Only show reviews for Family (133) | Couples (3) | Business (5)
Date Rating
Northampton, MA United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

We stayed at Hope Lake this past weekend as a college team of 26. The hotel was very charming, and beautiful. It was well kept, and the staff was beyond friendly. John the manager was a very nice guy, and was very concerned about our happiness with the stay. It's nice to know that there are still managers out there... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
15 May 2012

We hope that your team will stay with us again! Customer statisfaction is our goal and we are happy that John, as a new manager is already getting a complimentary review! Thank you very much for taking the time to write and we hope to see you again at Hope Lake Lodge. More

Dryden
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 April 2012
3
people found this review helpful

We only live a short distance from Hope Lake Lodge but going there for the weekend was like being hundreds of miles away and really being on vacation! We had a family reunion and everyone had a wonderful time. The rooms were wonderful, the food was great, the staff was excellent! We had the best time at the waterpark, great... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
26 April 2012

We are very happy that your expectations for a great family reunion at Hope Lake Lodge were satisfied. We built the lodge to help families re connect with each other so your comments were wonderful to hear. We hope that your family will return. Thank you for taking the time to comment. More

Rochester NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 April 2012
4
people found this review helpful

We had a very lovely time at the resort. The check-in was seamless, the room clean and large. The kitchen was well stocked and seemed clean (we found dirty dishes in the cupboard during a more thorough inspection). The water park is rather small. There are 2 adult slides, 2 young adult slides, a tower with "water guns", a wave... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
15 April 2012

We are so glad that you had a good time at the resort and that the front desk staff handled your arrival well. Housekeeping was made aware of the situation with the sheets and dishes. The waterpark was built when the hotel opened in Dec 2009 was designed so that we can add more features when we determined what was... More

Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

We stayed here for 4 nights. It was absolutely beautiful. We stayed here in March and it was the last week of skiing. They gave us the ski lift tickets for free. The room was nice with a large with the furniture made out of wood. It had a nice kitchen area with a large refrigerator. It was clean except... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
15 April 2012

Thank you for bringing your family to the Lodge. I’m sorry that our cleaning staff did not put you in another room when they noticed the stain on the carpet during their cleaning. Changing the guest to a different room before check in is always an option. I have asked the supervisor in housekeeping to again remind her staff of... More

Long Island
Senior Contributor
38 reviews 38 reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 April 2012 via mobile
1
person found this review helpful

We had a beautiful unit and the place was kept pristine. The lobby is stunning. My only complaint is not only the cost of the use of the park, but the setup of the park and pool. As a guest you can use the outdoor pool and spa (12 months a year) without cost. But you must walk your children... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
15 April 2012

Hi, Thanks for coming to Hope Lake Lodge. In your review you indicated that without a fee a guest will receive access to the outdoor pool or hot tub. Actually, to gain access to the indoor waterpark which includes the pool and hot tub, you must pay a fee and have a wristband. You can save money by packaging waterpark... More

EHT
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 9 April 2012

I do not typically write reviews but felt compelled to do so in this case. This hotel was absolutely beautiful with it's large stone fireplace and various "stuffed" animals it was so inviting , warm and welcoming. Our room was very large with a loft upstairs and connecting room. There was plenty of room for our family of 5 with... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
11 April 2012

Thank you for visiting us! I forwarded your comments to the staff and the Children's Activity Crew was happy to know that your kids enjoyed their time with them . Thank you for letting us know how much you enjoyed your stay. It means a lot to our staff to know that they have met your expectations. We look forward... More

Clinton, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 April 2012

The rooms are decorated in an adirondack theme...very nice. We stayed for two nights and our 2 and 5 yr old kids loved the waterpark...as did the kid inside me. The only disadvantage was that the only pool for the hotel is in the waterpark, thus you have to have a waterpark pass to use the pool. Everyone in the... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
7 April 2012

Thank you for visiting Hope Lake Lodge and taking the time to write a reveiw! We look forward to serving your family again. More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 17 March 2012
2
people found this review helpful

This is a beautiful hotel! Loved the lobby and water park! The rooms are very nice. Our's was two floors, with a kitchen, granite counters, fireplace, flat screen tv's and a balcony. We also went to the spa, which was great, as well as the trails. Paddle boating was tons of fun! Great entertainment too! Had a great time and... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
19 March 2012

We are very happy that you had a great time and look forward to your next visit. There are new packages online to check out for ideas on your next visit. If you would like to discuss any of them, you can give me a call or call our reservations line at 800-955-2754. Thank you for taking the time to... More

New York City, New York
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 28 February 2012
6
people found this review helpful

Spent 3 nights there last week. The place is absolutely beautiful. The lodge is the kind you would expect out in Colorado. The issues this place has, has to do with the service and restaurant. We ate at the acorn grill Saturday. The server presented herself as VERY inexperienced. We had to ask for things such as utensils, bread for... More

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Gayle Kryger, Owner at Hope Lake Lodge & Conference Center, responded to this review
29 February 2012

We understand what you are saying and are extremely sorry for your experience with our food service. I’m glad your entire holiday was not a bad experience. I will pass along your comments regarding the issues at the Ski & Board Resort. Management is here to help Hope Lake Lodge guests especially if there is a situation like your experience... More

Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

This past weekend I took my family to the lodge for a long weekend. From the moment we pulled into the drive we knew it was going to be a great weekend. We were greated by very friendly valet staff. The real shining stars of the lodge were behind the front desk....well one was between multiple departments helping out. Shelby... More

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Additional Information about Hope Lake Lodge & Conference Center

2177 Clute Road, Cortland, NY 13045
Price range (per night):* 292 AUD - 390 AUD

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