Hilton Garden Inn Buffalo Airport (Cheektowaga, NY): See 227 Hotel Reviews and 47 Photos

Angela F

Mississauga, Canada

1 review

“Great place to stay - close to airport & shopping!”

Reviewed 24 May 2013 NEW

The Hilton Garden Inn is wonderful. It has a 'homey' feel for us, we've stayed there so many times when we've crossed the border to do a bit of shopping. Always clean, always secure - these things are important and the hotel does not disappoint. Love the free coffee and cookies in the lobby too!

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Ram1995

Dayton, OR

Contributor

18 reviews

12 hotel reviews

Reviews in 14 cities

4 helpful votes

“Restaurant Service”

Reviewed 22 May 2013 NEW

On a recent business trip we ate dinner in the hotel restaurant. The food was acceptable but not noteworthy but what ruined the evening was the service. We were seated at 8:30pm and did not receive our food until 9:35pm. Finishing dinner around 10:15 pm it then took another 20 minutes to receive the bill. Quality of service is as... More

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Thank you Ram1995 for your feedback concerning our restaurant. I would like to apologize for the lack of service you experienced while dining with us. We agree that the service is as important if not more so than the actual meal. I have shared your comments with the entire team and have used your comments as a learning tool. Thank... More

Brian B

Buffalo, New York

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Amazing restaurant.”

Reviewed 21 May 2013 NEW via mobile

Amazing restaurant. I stay at this hotel often and eat dinner here each night. Even when I am not staying at this hotel I eat dinner here. There is a trained chef that has created an amazing menu. The Crispy Salmon is worth the trip.

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Thank you Brian B for the great recommendation of our restaurant. Our Executive Chef Jason does a terrific job and he does have some unique dishes to keep our menu always fresh and inviting. His Grille Salmon is the Best. Thank you again for the great review and we hope to see you in our restaurant again real soon. More

Sherrille1234

The Colony, Texas

2 reviews

Reviews in 2 cities

“Excellent Stay”

Reviewed 19 May 2013 NEW

Staff: The staff was terrific! They were knowledgeable on surrounding city entertainment. The recommended us a restaurant "Mr. Dee's" that was great. I am really impressed. When we came through Buffalo on the way to Niagara Falls, we kept getting lost. I stopped in and talked to the staff at the registration desk and explained that we had reservations for... More

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Dear Sherrille1234, Thank you for taking the time to share your experience with us. It's great to hear that you had a wonderful stay. I'm delighted that our staff was able to assist you with restaurant recommendations. I'm also glad you took advantage of our pool and fitness center as it is one of the best in the area. I... More

singabob

Singapore, Singapore

Top Contributor

67 reviews

63 hotel reviews

Reviews in 51 cities

42 helpful votes

“Expensive but quality airport choice”

Reviewed 18 May 2013

One of the most energetic and seemingly sincere check-ins I have ever received led to one of the most spacious and comfortable rooms I've ever stayed in with the Garden Inn chain. However, an important thing at an airport hotel---a wake-up call---was missed, leading to general chaos in the morning. Good thing the hotel is adjacent to the airport, which... More

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Thank you singabob for sharing your experience with us. First I like to apologizes for the missed wake up call. I have reviewed your comments with the entire staff and can assure you this issue has been recified. Secondly , Thank you for the nice comments about the staff as well as our room service food. We get many compliments... More

bishoparc

Pace, Florida

Senior Contributor

39 reviews

28 hotel reviews

Reviews in 24 cities

47 helpful votes

“It was ok”

Reviewed 16 May 2013

Nothing special about this one unfortunately. On entry in to the front lobby area it isn't immediately visible as to where you are supposed to go to check in. For a moment I thought I had gone in the wrong entrance. They have these fancy drapes hanging from ceiling to floor and it totally blocks the view of the check... More

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Dear bishopac, Thank you for taking the time to share your experience with us. I'm sorry that you felt your stay was only OK. We try hard to ensure our guest have a terrific stay. I will be sure to share your comments with the entire team and use your feedback as a learning tool. Thank you again and I... More

DAVID P

OWEN SOUND

2 reviews

2 helpful votes

“Great Service”

Reviewed 12 May 2013

We have stayed here several times in the past few years. Most recently for a getaway in February. We were greeted as a former guest " welcome back" . - had stayed here in January the night before a flight to Las Vegas. Friendly staff advised of local eateries - much appreciated. We will definitely be back!

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Thank you David P for taking the time to share your experience with us. We appreciate your loyalty and kind words. I am glad our staff was able to assist you with your request. Our location makes it perfect when you need to fly out early in the morning especially to Las Vegas. Thank you again for staying with us... More

Doug F

Buzzards Bay, Massachusetts

2 reviews

Reviews in 2 cities

1 helpful vote

“Week Seminar”

Reviewed 12 May 2013

Service, Cleaniness, location, Staff, top shelf. We've used this hotel for the last two years and have been very pleased. We're scheduled for next year as well. Also, you're close to local resturants in the area and a short distance to downtown Buffalo and Niagra Falls.

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Thank you Doug F. for your feedback on your most recent stay with us. I'm glad you found our location to be convenient for your needs. We are close to restaurants, shopping, and downtown Buffalo is easy to get to from our hotel. We appreciate your loyalty and hope you will continue to use our hotel when you travel to... More

Thrasher82

Glen Rock, Pennsylvania

Senior Contributor

31 reviews

Reviews in 21 cities

10 helpful votes

“Clean and Very Convenient”

Reviewed 7 May 2013

The staff was very friendly and quite knowledgeable about local restaurants. The facility was clean, the Fitness Room acceptable, and while I didn't use the pool, it looked nice as well. The location is very convenient to the Buffalo / Niagara Airport (right across the street) yet I was not bothered by airplane engine sounds. The breakfast was awesome!

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Thank you Thrasher82 for taking the time you share you hotel experience with us. As a Senior Contributor to TripAdvisor you obviously have a lot of insight with hotel stays. I am glad you found our hotel to be clean and convenient. Thanks for acknowledging our team, we feel we have the greatest staff of any hotel in the area.... More

Debra H

Cheektowaga, United States

1 review

“Excellent decor; quiet, comfy rooms.”

Reviewed 3 May 2013

The room was spacious, quiet, comfortable and clean. Pool water was not too cold; jacuzzi jets worked great and water was high temp. Lobby area is very nice. Efficient check-in & check-out. Staff were friendly.

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Dear Debra H. Thank you for taking the time to review our hotel. I'm glad you found our rooms to be clean and spacious. Our junior suites allow you to spread out and feel very comfortable during your stay with us. Nice to hear that your check in was efficient and you found our staff accommodating. I'll be sure to... More

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Hilton Garden Inn Buffalo Airport Hotel, Cheektowaga

Hilton Garden Inn Buffalo Airport

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