We were in Binghamton for a b ball tournament and could not find a vacancy at any of the name brand hotels got so desperate we took a room at hotel 6 but one step in the room and we turned around and got a refund,we had seen the Grand Royale on line but we were a little unsure,finally we... More

Let me get this out of the way first - ask for a room on the front side of the hotel. My room was on the other side and the bars across the street do a booming business until 2 or 3 am every night. It was very noisy until they closed. Other than that, my room was fine, clean,... More

I felt this was a very good value. It was much nicer than most hotels at the low to mid price range. The customer service was excellent, but that may have been impacted by how few guests there were. I wouldn't be surprised if I was the only one the night I stayed. The hotel could benefit from some updates... More

My room was clean quiet and comfortable. I sometimes felt that Hugh Jackman was going to ride a horse into the lobby and start singling songs from Les Miserable! in this beautiful building. My only complain? Change the shower curtains.. they are nasty vinyl.. .something softer maybe other than beige?

Beautiful building - hard to tell it was a hotel...drove past it and went into parking garage where attendent gave us directions and told us that the garage is where the hotel parking was. Walked over to building and checked in. Very historic looking building. Had room on 5th floor. Room was small, but adequate for our overnight stay. Bedroom... More

We arrived at night, deserted streets, parked in handicap hotel space/entry door was locked and sign pointed around hotel to the front? was poorly lit,no railings on steps, red carpet leading to many doors *only one unlocked. Handicap entrance was from parking lot below..which was locked. what the heck is going on. hotel nice but sort of eery and empty... More

I have stayed here about 4 times. Each time is has become less and less maintained. This time there was pigeon or bird poop down the inside of the window, the curtains were not even clipped to the rods, peaking seams in the ceiling, and strung electrical cords with lamps and refrigerators plugged into them. The cabinet was missing on... More

Upon arrival, there was one agent at the desk answering phones, dealing with guest issues, & attending to guests trying to check in and so on. No one was in line before us but we waited for almost 15 minutes because she was on the phone with her supervisor about a banquet reservation issue. Later she told us it was... More

We were in Binghamton to see a concert, and this hotel is the perfect location for it. The arena is right down the street, as well as plenty of bars and restaurants. The building itself is historical and beautiful. The lobby was absolutly georgeous, especially decorated for Christmas. Our room was nothing special, but I dont have any complaints. Everything... More