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Hampton Inn Batavia

2.5 of 5
4360 Commerce Drive, Batavia, NY 14020
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Hampton Inn Batavia
Ranked #3 of 12 hotels in Batavia
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98 reviews from our community

    Trip type
Traveller rating
    41
    24
    15
    9
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Date Rating
Niantic
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 29 April 2013

We stayed here one night last July. We encountered an rude male employee in a lobby when we were eating our take out dinner. Also, the manager was with this person and carrying a milk jug to the kitchen for the next morning's breakfast. He was coughing and coughing, which made me think I would never touch milk in this... More

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West Lorne,Ontario
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 April 2013

It is located in the industrial park to serve the business/factory visitors. Next to the interstate but noise is not an issue. A 2 minute drive into Batavia itself and many dining options within 1 minute drive. There is a walmart in town if you need anything. The breakfast is outstanding and plenty of free parking. I would recommend for... More

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peggy062, General Manager at Hampton Inn Batavia, responded to this review
23 April 2013

I have passed your comments along to our team members. It is nice to hear good things and great for our morales. We all want to work harder to make our guests happy and comfortable. We hope you think of us on your travels to this area. We will see you again soon! Sincerely, Peggy Riedesel General Manager More

Stoughton, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 of 5 stars Reviewed 19 April 2013

As a frequent traveler along I-90 in NY, always a stopover for us on our way West. Good location, relatively inexpensive pricing and breakfast in the morning. The room was clean, some noise from other rooms but nothing you wouldn't expect from almost any hotel

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peggy062, General Manager at Hampton Inn Batavia, responded to this review
21 April 2013

Thank you for your recent response regarding your stay at our hotel. We appreciate your comments highlighting your stay here. We hope to see you again in the very near future. Sincerely, Peggy Riedesel General Manager More

Savannah, United States
1 review
5 of 5 stars Reviewed 17 April 2013

This hotel is about a minute from the thruway. We were headed to Buffalo and stayed in Batavia because the hotel room was $30 cheaper than Buffalo hotels and only a 40 minute drive away. Our hotel room was very clean. The indoor pool and whirlpool were the highlight for my daughter! The complimentary breakfast in the morning was awesome.... More

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Review collected in partnership with Hampton

peggy062, General Manager at Hampton Inn Batavia, responded to this review
19 April 2013

Thank you for your very nice response regarding your recent stay at our hotel. It is good to hear such favorable comments. We hope the next time you are in our area you make us your stop without even thinking about it. I am just a phone call or an email away if you need any assistance. Thanks again! You... More

Loretto Ontario
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 April 2013

Lady at check in was very nice, helpful and was unfortunately working on her own. Too much going on for one person, but she handled it very well. She recognized our Hilton Honours card and said she'd save us a room. We figured it best to go for dinner and come back when she wasn't as busy. We ate at... More

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peggy062, General Manager at Hampton Inn Batavia, responded to this review
17 April 2013

Thank you very much for responding in such a favorable manner regarding your recent stay with us. Alex's is always a good choice for a restaurant and we are lucky to have several more fine restaurants in our area. We hope you make our hotel a regular stop on your travels to our area. Sincerely. Peggy Riedesel General Manager More

Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 April 2013 via mobile

We have stayed at this motel several times and are usually pleased. Really, all was good until our last day this time. Our room was not cleaned when we returned at mid-day. I spoke with the front desk and they said they would have it cleaned. When we returned late that evening, it still hadn't been done. I spoke with... More

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peggy062, Manager at Hampton Inn Batavia, responded to this review
11 April 2013

I am so sorry for the problem you encountered while here this month. Please contact me direct when you plan another trip to this area - I will be more than happy to compensate your next trip for one night. Please book direct with us and notify me via telephone or email. My email address is peggy.riedesel@hilton.com. Our phone number... More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2013

I stay at Hampton Inns often for both work and personal travel. As compared with other locations, this is one of the better ones I've seen. Spent two weeks here and enjoyed better than average breakfasts, clean accommodations, and a helpful staff. Didn't use the pool, exercise room, or business center, but they looked like they were typical Hampton.

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See 2 more reviews by EvanPederson for Batavia
peggy062, Manager at Hampton Inn Batavia, responded to this review
11 April 2013

We certainly appreciate your comments regarding your stay at our hotel. Too often, we hear the bad and it's nice to know there are positives, too. Thank you for taking the time to write a review of our property. Hope to see you again very soon! Sincerely, Peggy Riedesel General Manager More

Austin, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 12 December 2012

The property looks new and is well located. However, the service is just not up to typical high Hampton standards. The little things about managing a hotel are lacking. For example, routine repairs in the lobby were being completed while guests were going/coming, the cook did not show so the front desk person tried to prepare breakfast (it was terrible),... More

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Rochester, New York
Top Contributor
52 reviews 52 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 December 2012

Very clean with good service. Also nice quiet atmosphere. You can park free and walk to Batavia Downs, the USA first lighted race track for night time standard bread racing. If the track is your venue of choice use caution as it is open two seasons of the year for racing. There is race simulcasting and those state operated slot... More

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Jamesville, New York
1 review
5 of 5 stars Reviewed 2 December 2012

I stayed her while on a surprise trip for my boyfriend. The service was great, the staff was friendly, and the pool was perfect and clean. I am a Hampton employee elsewhere, and I did not feel like I was treated badly just because I pay a lower rate than other guests, which has happened to me at the DoubleTree... More

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Additional Information about Hampton Inn Batavia

Also Known As:
Hampton Inn Batavia Hotel Batavia
Hampton Inn Batavia Hotel
Batavia Hampton Inn
Address: 4360 Commerce Drive, Batavia, NY 14020
Phone Number:
Region: United States > New York > Batavia
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Batavia
Price range (per night): 125 AUD - 179 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn Batavia is the newest hotel in the area. Located on premises is a business center, indoor heated pool with a whirlpool, exercise facility and guest laundry. The hotel is within walking distance to the Ambassador Banquet and Conference Center which offers small to large business meetings, conventions, weddings and parties.As of October 18, 2012, our lobby will be under construction. ... more   less 
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Hampton Inn Batavia
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