This is one of the best hotel experiences I have had in many years! The room was clean and the breakfast was great. The most impressive part of the stay was the service, VERY attentive, helpful, and friendly. I highly recommend staying here if you are in Roswell.
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On behalf of our entire team at the Best Western Plus Sally Port Inn & Suites we "Thank You" and value your business.
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This property was recently redone and it looks great.
The rooms are large and moderately appointed.
The beds and pillows are luxury quality.
My only question was the water pressure in the shower. Early in the AM there was not a very good shower pressure.
The breakfast buffet is fairly standard except that they do have scrambled eggs and sausage...
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We are so glad to have your patronage. Your business is important to the Best Western Plus Sally Port Inn & Suites in Roswell, NM. We appreciate your taking the time to write a review and look forward to your next visit. Sincerely, Robert Lee
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The Best Western Sally Port has been a mainstay for NMMI cadets and families - it was getting old and needed to be remodeled - now it is back and once again a great place to stay. Newly renovated, this classic hotel is clean, modern, centrally located and a real value. Breakfast is a full meal not some packaged pastries...
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Thank You, We are glad to be back and we appreciate your patronage and review. All the staff look forward to your return at the Best Western Sally Port Inn & Suites.
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The customer service was excellent and everybody was so helpful and friendly! The rooms are very clean and modern. The free breakfast was excellent as well. Our kids loved the stay and they loved swimming in the indoor pool. It was great and I highly, highly recommend them.
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We appreciate your patronage. Glad we made your stay a comfortable and happy one. We look forward to your next stay with us at the Roswell Best Western Plus Sally Port Inn & Suites.
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I had my daughters fifthteenth birthday party in their ballroom. After the event we cleaned up and I needed a roll away bed. It was about 3 am. The front desk answered very politely and had us the rollaway within minutes. The room was very clean and I we didnt have any problems. We will definitely will stay again.
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Thank you for taking the time for the wonderful review regarding your stay. We look forward to your next visit to the Roswell Best Western Plus Sally Port Inn & Suites.
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Our first room was unsatsifactory, they changed us to a suite at no addiional charge. Breakfast was good and the staff were great
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R. Lee-GM: We appreciate your patronage and thank you for your comments concerning your stay.
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Rooms were modern and comfy. Everything was very clean. My sons loved the indoor pool and jacuzzi. The breakfast spread was standard but well maintained. The staff was very courteous and helpful. We would definitely stay here again.
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Robert Lee/GM: I am glad your stay was a comfortable and happy one. Thank you for the review and we will see you next time.
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THE NIGHT MANAGER IS THE MOST RUDE AND UNPROFESSIONAL PERSON I HAVE EVER MET!
The hotel is a very nice place to stay as far as the property but the management has got to go.., at least the one that attacked me with his words! I have a witness to this incident so there is no refuting my claim. A...
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I appreciate your taking the time to write a review and hope you will accept my apologies for any inconvenience you experienced. My staff will also be made aware of your comments and we will all take immediate corrective action. We appreciate your patronage and we pride ourselves on our professionalism in the business of making our Guests comfortable. Sincerely,...
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Hotel staff very friendly and accommodating. Hotel clean and comfortable. Totally met our needs for a good overnight stay.
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Thank you for taking the time for the great review, have a fun trip.
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This hotel has good facilities, such as a nice pool with spa and sauna. That's all good, but what I really want is a clean bathroom and clean towels. The first room we got had a red-colored stain the tub, which I guess could be rust but I fear the worst. We changed rooms, so that was solved. When we...
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R Lee, General Manager: Thank you for your comments concerning your stay with us. I appreciate your taking the time to write a review and hope you will accept my apologies for any inconvenience you experienced. My staff will also be made aware of your comments and we will all take immediate corrective action.
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