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Quality Inn & Suites

2.5 of 5
2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Hotel amenities
Quality Inn & Suites
Ranked #14 of 29 hotels in Las Cruces
3.5 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    14
    13
    5
    5
    4
Date Rating
Albuquerque, New Mexico
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

I stay here because of the good rate they offer but it is becoming harder and harder to tolerate the managements lack of concern. At checkout every visit I give them the list of things that need attention and the desk person always sounds surprised like this is the first they have heard even though I tell them regularly. Main... More

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Santa Fe, New Mexico
1 review
1 of 5 stars Reviewed 18 May 2012

Placed a wake up call for 5 and 515 needing to drive 4 hours to get to a meeting. Staff did not put wake up call in. Late to meeting. Morning staff very rude when trying to explain my complaint. Wanted to talk to a manager. No manager on duty, didn't even try to call. Have called back several times... More

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Hernando, Mississippi
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 April 2012

Pool out of order, exercise room out of order, vending machine out of order, area did not feel comfortable-like you did not want to leave your room after dark. Mattress was terrible and pillows disappeared when laying your head on them. Left room by 10 am first morning, did not retun till after 5 and found room not cleaned, bed... More

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Littleton, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 March 2012

We found this hotel to be very adequate for a quick overnight stay. The rooms were clean, but small. We had good luck with the staff and found many restaurant options close by, More

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Osseo, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 March 2012

I was a bit skeptical when I booked this hotel, but it was such an incredibly low rate. After reading the reviews I thought I’d take a chance. As we drove up I noticed that the property looked clean, neat and freshly painted. We were given a room on the second floor. The room was very large with a sitting... More

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az
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 26 February 2012

Had 2 rooms. Size of pillows were debated on in our family- good for some..too small for others. Hotel met our needs. It wasn't too far from UNMN and close to Mesilla. It's gave it a 4 not because it was resort quality but it surely was economical and we enjoyed our breakfast. Rooms were clean. Hotel was quiet. Train... More

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See 2 more reviews by welovetogeocache for Las Cruces
Texas
Senior Contributor
39 reviews 39 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 7 February 2012

We had a good experience at this hotel. We were weary from many hours on the road since the early morning. The staff was efficient, we received our ground-level room as we requested, the beds were comfy, and the room clean. Couldn't have ask for more. We got a restorative night's sleep and headed out refreshed. More

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Las Cruces, New Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 January 2012

We arrived in the Winter time, and it was cold and a lot of snow. It was also around Christmas time, the decoration in this hotel was very poor and the manager appeared stressed out and not friendly. I had some unloading to do in and out of the car, and got some un- friendly words, that I should not... More

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See 2 more reviews by Judith N for Las Cruces
Knoxville, Tennessee
Top Contributor
71 reviews 71 reviews
Reviews in 42 cities Reviews in 42 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We had reserved a room through the Choice Privileges website - confirmed a king-size bed and jacuzzi. To our surprise, the management took it upon themselves to downgrade our room to a standard queen. We ended up calling Choice Privileges from their lobby, and after spending quite some time on the phone, we learned that the motel was able to... More

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Rio Rancho, New Mexico
Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 29 October 2011

Ive stayed here numerous times and for a little money ($60 a night) I got a nice room with an awesome TV, great WIFI, and super comfortable beds. Ive read some of the reviews on here and cannot believe they are talking about the same place! More

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Additional Information about Quality Inn & Suites

  • Quality Inn Las Cruces
  • Las Cruces Quality Inn
Address: 2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Price range (per night):* 72 AUD - 84 AUD

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