First floor lobby area has distinct smoke like odar. Could be their cleaning solution...bit it smells like an ash tray Rooms have wall mount AC. Mine sounded like a turbo prop airplane about to take off. Had to turn it off to sleep. Elevator had exposed sticky adhesive from tiles removed. Be careful how you move. More

Run down shabby.... The first floor smells like people have been smoking in it for years. Over priced and outdated. My room door wouldn't shut without slamming it. I got the manager and he agreed it was not right to slam the door repeatedly but this is what is necessary. More

I stayed at this property for 5 days a few weeks ago. The room was spacious and comfortable. Everything was functional and clean. The breakfast was hot and plentiful, but a little bland, which is normal for a hotel buffet breakfast, I guess. There were cookies and lemonade in the evening. The hotel is located in one of the very... More

This hotel is awsome! From the friendly staff to the clean rooms I had a very relaxing stay! More

I made reservations a month before for a couple of rooms. We had a huge party coming in to stay. So I gave them my credit card number and name. And as people came in they paid their own account/ rooms. They got all of the reservations mixed up and even booked our rooms to a baseball team that had... More

Doesn't even begin to compare to most of the other HIXs I have stayed in and as a Platinum Elite club member that is quite a few. They remodeled the Hotel but totally forgot about remodeling the staff. What a bunch of uncaring, unresponsive, incompetent yahoos! More

We stayed here on our way to Carlsbad Caverns. We arrived late at night on a weekend and they had plenty of rooms available. The night clerk said they get sold out on the weekdays due to heavy business traffic. The Holiday Inn is located off the main road, away from the other hotels, so that when we arrived we... More

We like to stay at Holiday Inn Express and Hampton Inn hotels because they are consistently clean and have a professional staff. We tried to book a room with a the hotel directly and were told that the hotel was filled for the night. My wife asked if the clerk knew of a good hotel she could refer us to.... More

I tried to book two nights here for a wedding that was supposed to be reserved under the bride's name. For my first attempt, I called the corporate office number, after looking it up on the internet, and was given a confirmation number and directed to call the motel in Hobbs and give this to them. I was a little... More