We stayed at the hotel in 2010 at the start of our holiday on the garden route. A good place to stay on the outskirts of Cape Town. The food was good and the rooms clean and well appointed. Breakfast was good and portions generous. Service at the hotel was good and all staff were very helpful. The hotel is... More

Our family booked an evening away at the Lord Charles via a discount voucher site. Later turned out that the hotel also had some special offers running at the same time. The hotel looks very impressive from the outside with beautiful gardens with huge lawns. The staff were very professional and friendly and dealt very well with many guests checking... More

We booked in at the Lord charles Hotel in Somerset West,Cape town initially for 2 nights only. Our experience was so awesome that we decided to extend our stay by an additional 3 nights. The staff were extremely pleasant, helpful and warm. The food was excellent, the overall condition of the hotel was clean and well kept. When we arrived,... More

What a wonderful weekend just spent at the Lord Charles Hotel. My fiance and I are in the process of planning our wedding and at the spur of the moment we decided we needed some time away from all the planning and since my birthday was also coming up (today) we decided to book a weekend away just to unwind... More

My wife and I were fortunate to spend a night at the Lord Charles in Somerset West. Although a little on in years, the hotel is set on a huge property in beautiful surroundings. The rooms are large and adequately furnished with very comforable beds - which must take the blame for us sleeping an hour longer than usual. All... More

We stayed in the Lord Charles for the night of our wedding. We also got dressed at the hotel before the wedding. The staff was all very friendly and all helped to accommodate our needs on this very special day. The suite was made up very nice and was very clean. The suite was very spacious and it was a... More

I returned to The Lord Charles as my previous stay was memorable. Got there at 11am Saturday morning, knowing well that check-in time is 2pm. The friendly receptionist took in my luggage to storage and advise that the hotel was fully booked the previous night which made an early check-in not possible. I returned late the evening and very efficiently,... More

We felt immediately welcome at the NH Lord Charles ; from the moment we entered the gate till the way to the room, breakfastroom, bar or restaurant. The complete staff is very friendly and give superb service : Basiel and his team in the breakfastroom and restaurant "La Vigne" Bradley the porter give nice tips & tricks Receptionstaff is friendly... More

Reviews on hotels often raise more questions than they answer so I've tried to address the things that you really want to know that are often never mentioned. The Hotel - the look of the Lord Charles has had some negative feedback and I can understand why. It has been described as tired and in need of major refurbishment. That... More