Fantastic welcome and lovely room with petals on the bed. Excellent room with enclosed patio and direct access to pool. The hotel had made a reservation at the French Connection restaurant for our evening meal. We were given details on some wineries to visit by the helpful staff. However some service issues. Firstly the air conditioning unit stopped working at... More

We arrived in the rain but were greeted very warmly by Franklin. We had one of the rooms in the outside building but it was more like a flat, and was beautifully decorated. The staff were all extremely polite and helpful, we really were made to feel as though we were in our own home. The location is excellent, right... More

We were greeted by name on our arrival by the wonderful and seemingly ever present Conrad, who together with the rest of his team made our stay perfect. Our room was delightful with lovely seating areas and toiletries. The pillow was a bit hard for me, but it was no trouble to replace it with a feather one. Really the... More

This was our second visit to TLW Franschhoek, having originally stayed there in Dec 2009. I did not do a TA entry on that occassion because I loved it so much that I did not want to share it with other people. I now realise how selfish this was and so will try to make amends with this entry.  We... More

We stayed there 4 nights and were very impressed with the attention to detail, and the 'home from home' atmosphere in the facility. Nothing was too much trouble for Franklin, with suggestions, and offers to make reservations for us wherever we wanted to go. The fitout to the rooms, considering the age of the building was excellent. The Last Word... More

This was our second visit to The Last Word at Franschhoek. We stayed last Christmas and enjoyed it so much we decided to visit again. We booked a room with a private plunge pool which, whilst pricey, was just lovely. Overall we had a fabulous stay here and wish it had been longer. The staff are very pleasant and welcoming.... More

Our three night stay at The Last Word after exploring Cape Town was a truly delightful experience. Conrad and Franklin are perfect hosts who make you feel very special in this small hotel. Being able to walk down the main street safely to all the restaurants is a big bonus, no shortage of places to eat although some get booked... More

We stayed at "The Last Word" in Franschhoek for three nights at the end of a great two & a half weeks touring in Cape Province and unknowlingly we had kept the very best until last. We can't praise this small hotel enough from the warmth of Franklin's welcome as Senior staff member, to the beauty of our pool room... More

Our short two night stay was wonderful. Somewhat expensive, but worth it. Both Conrad and Franklin provide superb personal service, always available to assist, and constantly looking for ways to make our stay more comfortable. From the rose petals on our bed on arrival, creme-brule waiting for us on our return from a memorable dinner at Grande Provence, to a... More