I stayed here before and gave it a bad review because of the noisy Rutgers students living in the hotel. Since then, they mercifully got rid of the students, but the hotel desperately needs some new beds. I had to stay there 3 nights for business and, by day 3, I was in so much pain from the springs in... More

Just stayed here for 3 nights during a convention and the hotel is ok...No thrills nothing special just ok. Rooms are average and small. There were some elevator issues and I almost thought we were going to be stranded but it got going. Staff is ok. I will say the maintenance gentleman/shuttle driver was great. It seems they should go... More

please check your statements after your stay here. They charged me an extra $70 dollars. When I asked for an explanation the manager stated, "this often happens" ???? often happens? If that wasn't bad enough the hotel is average at best.

Liked workout room and spa. Loved breakfast! Front desk personnel very cordial and helpful. Servers in restaurant very prompt with meeting one;s needs and requests. Any place that allows Red Cross to stay there is great.

I've stayed in this hotel last month. I have to go to the airport in the morning, so I asked morning call at the front desk and I asked her if there is airport shuttle from hotel to LGA, She said there is no airport shuttle service, but she will call taxi for me. I told her I found the... More

I've read most of the reviews of this hotel on tripadvisor.com, Yes it is an old crown plaza, yes some parts look like it needs some love. But for the price that you pay, you truly cannot beat this. I recently stayed here for two nights because I had to be at a trade show at the Garden City convention... More

My wife and I stayed at the Hotel Somerset this past weekend to attend a social function there. I admit to being a bit nervous after reading recent mixed reviews about life there after its recent Crowne Plaza de-flagging so I hoped for the best and things turned out pretty well for the most part. As it was indeed a... More

Just back from 3 days at Hotel Somerset. For paying under $100 per night I was pretty satisfied. Room was mostly clean, but did have severe mold behind the sink faucet. That area seemed damaged and was black with mold or mildew. Bed was comfortable, staff was mostly very wiling to help. They just seemed to miss on a few... More

This hotel is no more a part of Crown plaza. Since this hotel has recently moved out of the brand chain the rooms & beds are still OK but currently there are serious maintenance concern. Nothing actually worked ( the alarm clock , 2 lights , refrigerator making noise ) & the staff has no idea what to do. Very... More