I read the reviews on tripadvisor before our trip and I was not hopeful. Great breakfast. (although I couldn't figure out how to make a hot cup of tea anywhere.) We had a room on the 7th floor with a school field trip. Clean room. Hot water. Very convenient to the city. Elevators were slow, but we just took the...
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Thank you for your posting - we are please you enjoyed your stay with us. Our hotel is located 4 miles from New York City with easy access by bus located 1 block from the hotel and final destination 42nd Street and 8th Avenue.
You can ask for tea from your server at the restaurant or Tea can be purchased...
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Just outside NY, near Lincoln Tunnel. Service is excellent, the rooms need renovation though. Yu can take a bus to the city (2.5 USD and 20 min drive), or a taxi for around 50 USD.
Thank you for your posting. We appreciate your comments. Our hotel has an easy access to New York City - by NJ Transit bus located 1 block from the hotel with NYC being only 4 miles from hotel
We are in the process of replacing all guest room mattress' with pillow top mattress'.
Our hotel is located in the heart...
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My husband and I usually stay in The Meadowlands area about once a month and stay at one of the Hotels on Paterson Plank Road. We decided to stay at The Crowne Plaza because we were meeting friends for dinner at Charritos in Weekhawken, NJ and figured this location we be easy on, easy off of Route 3. We loved...
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Thank you for your posting - We are pleased you enjoyed your stay at our hotel and the amenities we offered. Our hotel has easy access to all major highways and only 4 miles to Manhattan. The resaurant Charritos is a fine restaurant and hope you enjoyed your dinner. We are in the process of upgrading all guest room matress'...
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The only thing this Hotel has going for it is the personel which is very nice. I stopped coming to this Hotel 7 years ago and back then they had a sign that said new beds, i unfortunatly had to stay again and guess what the same sign is in the Lobby showing new beds. This Hotel is old, the...
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Thank you for your response via TripAdvisor. Our hotel is in the process of replacing all guest room mattresses with pillow top mattresses. I will discuss your concern regarding the water pressure with our Engineering Department as well as your posting about the Housekeeping Department. In regards to the parking - The parking is adjacent to the hotel and not...
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They only had one working elevator, my wife has a bad ankle and many times we were forced to take the stairs, that’s the 1st place I discovered the water and mildew damage running don the entire length of the building into the gym. The place was infested with mildew you could smell it from the lobby to the gym....
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Thank you for your comments. In regards to the elevator, we are having our elevators serviced and will be replacing them in the coming months. I am sorry to hear about your wife's ankle and having to use the stairs. We do have a service elevator that is in use for our guests convenience. In response to water damage. We...
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Our family traveled with a tour group and this hotel is in close proximity to Manhattan. It usually took our bus about an hour to get to downtown, Glad we didn't drive our own vehicle. We were locked out of our room 2 nights in a row and after taking the stairs up, I had to take them back down...
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Thank you for you comments. We appreciate your feeback and will investigate your concerns. I am not sure about the travel time via bus. However there is a bus lane for all bus transportation and should have not taken you an hour to get to Manhattan unless there was problems on the roads. New York City is only 4 miles...
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Stayed here with a group and was not impressed. When we first checked in the lobby had a foul odor that was very displeasing. The hotel is in serious need for a renovation. The furniture is stained and almost worn out, the wallpaper is peeling and the walls in the hallways have been patched badly. The beds are not at...
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Thank you for your posting. Our hotel has installed electronic air fresheners on the main lobby level. I am not aware of any odor in the hotel, but will look into it. In regards to the guest room corridors, we are in the process of changing the vinyl and lighing on all guest room corridors starting from the top floor...
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First of all, the parking garage was falling apart, with many potholes all over. I didn't feel safe walking from the car to the hotel at night. There were 2 stray cats and a groundhog lurking around the parking garage. The hotel room was even worse. There was a drawr missing from our dresser, mold in the shower, and filthy...
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Thank you for your response. Let me begin by addressing the parking garage. The parking garage is owned by an outside company - The parking garage is in the prossess of pavement and fixing. There is a new construction at the corner of the hotel street with the roads being worked on. Your next concern is the safety of the...
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This was my only option for lodging while attending an event at the Meadowlands Expo Center. This is an old building. It smells old, looks worn and the elevators take forever. The food is terrible and there aren't any close by options. The room was clean and the bed was comfortable.
Thank you for your posting. We appreciate your feed back. Although the hotel was built in 1977 it is maintained properly. In regards to the hotel smell. The hotel has specially designed electronic air freshners through the hotel so I am not sure of what smell you speak of. The hotel is he process of replacing the guest room mattresses'...
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dirty glasses with drinks still inside! stains on bathroom floor....alhough they sent someone to clean up but it mades me wonder on the general hygiene of the rooms! Everytime I go on their "free internet", i had to talk to the tech support for 30min before i can any connection....a phone call to a cell within Jersey cost me $6.60!...
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Thank you for your posting and comments - We will investigate your concerns.
We are in the process of fixing all guest bathroom. Our internet system is being upgraded. In regards to housekeeping knocking on any guest room door. Housekeeping does not enter any guest room without knocking multiple times. If you did not want to be disturbed - the...
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