I was checking in late. Even though I was tired, Chuck made me smile. He should have been tired too since I spoke with him on the phone in the day, he was just getting off. But he showed no signs of it. You can tell that he is a happy person and loves what he does. Best Western is... More

I am not sure if this is Best Western Hotel at all. When we arrived we had a hard time finding the place because all of the signs were removed. Rooms are ok but the rest of it is below motel ratings. It was so cold in the room we had the heating working all night but it was so... More

When you actually get inside your room, well it's sort of ok, but the walk through the lobby and through the stairwells and hallways, will be enough to make you think twice about your dicision to stay there. They have a AAA plaque on the lobby counter, but how they got it I don't know. Unless they have really lowered... More

There is nothing indicating that this hotel belongs to Best Western chain except a doormat at the lobby. There is no Best Western sign on the exterior or anywhere nearby. Check in was smooth. Our rom wasn't very clean, not mentioning the bathroom. The decor overall was outdated, with a few renovated areas. Breakfast was bland. Not worth more than... More

I always sleep at the hampton inn next side of the street but it was full this time so i had to find another place to spend the night.....i wasnt expecting much from this Best Western because it looks like a 50$ motel from the outside.The first thing i noticed is that the parking was very small and it was... More

We booked this hotel thru Hotel.com....when we got to the hotel an hour later our reservation wasn't there!?!?!? The people there (Greg? and Chuck) called Hotel.com a couple of times to get it resolved. 45 minutes later we got a room. After one other glitch, Greg gave us a room that I could never afford on my salary!!! We teen... More

Got there, room wasn't even clean. had to change sheets and get new towels on our selves. first couple nights were fine, outside patio was filled with red ants. than I started getting bites all over my body. and so did my boyfriend. they were so bad. the service horrible & breakfast eh, was not much. better off finding another... More

Booked this place through Priceline. Pictures are totally misleading since it is undergoing massive renovations. Because of this renovation, the Best Western sign is covered and it is named the Rockaway Hotel. Carpets in lobby, hallways, and our room are dated, heavily stained and lifted in many areas. Bathrooms DO NOT have exhaust fans. The so-called continental breakfast is not... More

In an effort to 'get to know' Best Western, I have reserved a couple of locations throughout this month. This, so far may have been the 2nd to worst. Worst being- Towson Maryland Best Western, which I plan to review. The hotel is conveniently located off of i-80 if you are traveling towards the Delaware Water Gap. It is literally... More