We have stayed here several times as our son attends Princeton, which is just a 5 minute drive away. Setting aside the special rate that they allow for Princeton families, the property is spotless and comfortable, every bit up to the Westin chain's reputation. The staff is polite and always smiling and accomodating. We have not really tried the restaurant...
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The pleasant and attentive staff at the Westin Princeton were a highlight of my 3-night stay at the Westin Princeton. Kamran and Joseph were just two of the friendly and helpful staff that contributed to a great stay while I was in Princeton for a training workshop. My room was spacious and well-appointed. I also appreciated the variety of healthy...
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Recently my husband and I stayed a night here while we were in town for a family activity. We love visiting Princeton...the university is always a delight and the town is bustling and fun with great restaurants and shops.
We chose the Westin because it was easy to park and close to other family members. The location is in Forrestal...
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Dear dogwoodlady,
Hope you and the family enjoyed your family activity and thank you & your husband for joining us here at the Westin Princeton for an overnight stay. I agree with you that Princeton is a wonderful place to visit, learn and enjoy the many activities that are available for guests and visitors. Happy to hear that your Heavenly...
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We are writers and have had to be away from home for 9 weeks on a continuity/rewrite project. After staying in a cabin in Maine and cottage in Virginia, for 3 and 6 weeks at a time, this is heaven. Rolled up to Balmy (Super nice man) who took care of our luggage, and vehicle, and Frankie (Really great guy...
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Hi Brenhda,
I hope your continuity/rewrite project in Maine and Virginia turned out successful and thank you for visiting us here at the Westin Princeton.-Balmy, Frankie, and Tatiana wanted me to thank you for mentioning them in your positive posting with TripAdvisor and all of us here wish you many more memorable visits and great night sleeps in our comfortable...
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I am a SPG Gold guest and have been to numerous Westin properties across the nation. This particular property stands out as being one of the best!
All of the other reviews that speak about positive customer service experiences are definitely true! This Westin exceeds your expectations and is and should be a model for other SPG properties of service...
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Hi Puebla7,
Your overall posting characterization of the Westin Princeton "standing out to being one of the best" with a history of positive customer service reviews being definitely true is greatly appreciated. It is guests such as yourself who visit us here at the Westin who bring about a feeling of good will and promote positive interactions throughout the property...
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The Westin Princeton at Forrestal Village is lucky to have Lauren on their staff. Lauren demonstrates skills that every customer service professional should have. She is friendly and warm, making you feel like she can empathize with the situation and then single handedly solve the problem with a snap of her fingers. THANK YOU LAUREN. I will keep the Westin...
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If you'd ever like to host a corporate event, you'd be hard pressed to find a more charming and helpful staff. The stresses of hosting any event are eased by the staff of the Westin, specifically Lauren, Nancy, Dave and Bert. Highly recommend this venue!
Dear Acriley12,
Always a great joy to hear and read about our guests praising the efforts of our staff here at the Westin Princeton. I have passed on your kind remarks to our staff, specifically Lauren, Nancy, Dave and Bert who all thank you for remembering them and look forward to assisting you with your next hosting event. We here...
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We arrived very late and Kamran quickly got us into some great rooms. The next day, he efficiently printed out information we needed for the area restaurants. He was able to reinstate my SPG card AND he helped us with several other needs. Kamran is exemplary and deserves high praise.
Hi RNisPhD,
So very happy that you found our Guest Servce Agent Kamran to be worthy of all your exceptional remarks about his skills and professionalism. We here at the Westin thank you for voicing your high praise for his demonstrative mannerisms and like yourself, hold him in high esteem. Thanks for your posting and we look forward to seeing...
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The service is exceptionnal, extremely friendly and helpful. Many thanks to the front desk, esp. Nancy, to the restaurant as well, welcoming me 5 minutes before the end of service.
Dear Marie B,
Je vous/t'en prie! De rien.-It was our pleasure having you in our hotel and thank you again for your kind remarks about the exceptional service you received from our Front Desk staff, especially Nancy and the restaurant personnel. We here at the Westin and in the US look forward to your next visit.
Be Well,
Lynn
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*There are POSITIVES to this hotel. Please note that the negative....might be more my opinion, and personal taste*
(Myself, and a few associates on this trip)
It seems I'll be making some trips to the Princeton/Lawrenceville area in Jersey. Previously, I stayed at a Sheraton in PA, had a nice experience, so thought I'd repeat Starwood again and do Westin....if...
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Dear JEDIKNIGHT,
Sorry that your room temperature was not to your "personal taste" and that the hotel is without a Jacuzzi. Our bellman was unavailable when you arrived due to driving our shuttle a short distance with some of our hotel guests, Again, we apologize for the inconvenience. Thank you for your comprehensive and complimentary overview of our lobby, rooms,...
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