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All 17 Parsippany hotels »

Sheraton Parsippany Hotel

3.5 of 5
199 Smith Road, Parsippany, NJ 07054
Hotel amenities
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Ranked #10 of 17 hotels in Parsippany
3.5 of 5 stars 105 Reviews
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105 reviews from our community

    Trip type
Traveller rating
    21
    34
    22
    16
    12
Date Rating
CAB03
Copenhagen
Reviewer
5 reviews
4 helpful votes
2 of 5 stars Reviewed 22 January 2012

The hotel is undergoing major renovation. And maybe it is a little bit unfair to be to critical. However: No free wi-fi, no concierge, no information on how to get cheap and fast to Manhatten (they must get that question every day, but they had no clue...), worst ever Caesars salad. On the other hand: Nice and friendly staff, and... More

Was this review helpful? Yes
Nicole R, Guest Relations Manager at Sheraton Parsippany Hotel, responded to this review
3 February 2012

Thank you so much for taking the time to review our hotel. I would like to sincerely apologize that our hotel did not meet your standards during your recent stay with us. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to... More

Nicola G
Bologna, Italy
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed 18 January 2012

The hotel is so old that exudes uncleaniness even it's not so. Rooms need t be refurbished immediately because it looks like your grandma house (poor carpets, low lights, dark colours). Quality of bed is good and gym is great. It's a solution only if you spend one night and need not to stay in your room longer. Service not... More

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Nicole R, Guest Relations Manager at Sheraton Parsippany Hotel, responded to this review
3 February 2012

Thank you so much for taking the time to share your feedback with us. I would like to sincerely apologize that our hotel did not meet your standards during your recent stay with us. In regards to your concerns about the appearance of the hotel, I wanted to inform you that we are currently undergoing an extensive renovation and room... More

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Rainy049
Little Falls, New Jersey
Contributor
12 reviews
86 helpful votes
2 of 5 stars Reviewed 11 January 2012

When we pulled up to this hotel, we thought - wow - this is really something ! Looks like a castle you'd see in Ireland - Walked in and the lobby was a really big let-down. Nothing special there. Check in was quick and efficient - the desk clerk was friendly and helpful. We requested a late check out the... More

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Nicole Radis, Guest Relations Manager at Sheraton Parsippany Hotel, responded to this review
17 January 2012

I want to thank you for taking the time to share your comments with us regarding your stay at the Sheraton Parsippany Hotel. I would also like to offer my sincere apologies for the inconveniences that you experienced during your stay with us. Rest assured that your comments are not taken lightly. Our restaurant/pub normally stays open later as you... More

AnnvonMertus
Bogota, Colombia
Reviewer
5 reviews
1 helpful vote
3 of 5 stars Reviewed 10 January 2012

The first sight you get is amazing, the hotel looks beautiful from outside, However the staff was quite rude, the bellboy kicked us out of the elevator to put some bags inside for other guests, the cleaning lady kicked us out of our room at 9 in the morning so she could clean, we only needed 10 more minutes to... More

Was this review helpful? Yes
Nicole Radis, Guest Relations Manager at Sheraton Parsippany Hotel, responded to this review
17 January 2012

Thank you for taking the time to share your comments with us regarding your recent stay at the Sheraton Parsippany Hotel. I would like to offer my sincere apologies for the inconveniences that you experienced during your stay with us. Your comments are not taken lightly, and I have addressed with our staff the specific issues that you have brought... More

MJP101
Orlando, FL
2 reviews
2 of 5 stars Reviewed 6 January 2012

From the outside and the lobby, this hotel is beautiful. The room was large and clean, but very shabby. the bathroom was tiny, and there were very few amenities. What was most disappointing, however, was that there was NO free Internet access. Wi-Fi was only in the hotel lobby, and it was free, but was charged it to our room... More

Was this review helpful? Yes
Nicole Radis, Guest Relations Manager at Sheraton Parsippany Hotel, responded to this review
17 January 2012

Thank you so much for taking the time to share your feedback with us about your stay at the Sheraton Parsippany Hotel. Regarding your comments about the physical condition of the hotel, I am excited to let you know that we are currently in the midst of a major revitalization campaign that encompasses all guest rooms, corridors, Club Lounge and... More

Sybelle49
Toronto, Canada
Senior Reviewer
8 reviews
8 helpful votes
3 of 5 stars Reviewed 5 January 2012

The hotel was nice and big and looked like a castle from the outside. They had only a few terminals with free wifi, which I thought was a little odd for the capacity of people they could put in their hotel. There were four of us in the group, so we got two rooms. We had no problem with our... More

Was this review helpful? Yes
Nicole Radis, Guest Relations Manager at Sheraton Parsippany Hotel, responded to this review
17 January 2012

Thank you for posting your feedback from your visit with us. The housekeeping troubles that your group encountered during your stay are not typical of the service we offer, and I would like to apologize for the inconvenience that it caused you. Guest satisfaction is always our number one priority, and we strive very hard to provide the service and... More

Songer5
New York City, New York
Senior Contributor
23 reviews
35 helpful votes
4 of 5 stars Reviewed 31 December 2011

We stayed there one night after Christmas on our way back to NYC. As you can tell from the photos, the exterior looks very impressive, like a medieval castle hidden in the suburbs of New Jersey. The lobby is also vast and beautiful. We stayed in a Starwood Preferred Guest room so it was quite large and had a lot... More

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YTOAY
Ontario
Senior Contributor
25 reviews
1 helpful vote
4 of 5 stars Reviewed 30 December 2011

Spent two nights in this hotel, living room on ground floor is nice and cozy with a fireplace. You cannot find any restaurant close by unless you drove. Rooms with two double beds and spacious however once you turn on the fan you can hardly sleep. We have to turn off the fan to get decent sleep. More

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N_k_99
Laguna Niguel, California
1 review
5 of 5 stars Reviewed 30 December 2011

My husband and I love the hotel; whenever we come to the N.Y., New Jersey area, this is our hotel of choice. - Fantastic location! The hotel has a great, huge gym, and all the amenities that you need when you are away from home. The best part of this hotel is the amazing staff: they are all so pleasant... More

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purplepanda77
Mississauga, Canada
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Sheraton Parsippany Hotel was great.We would stay again but after the renovation(there renovating it).There are a few negatives;the hotel room fan of the heater was very noisey.The hotel room is very outdated and the room insulation wasnt the best...anyways,there was no fridge and no safe.The location is deserted.No restaurents in sight(not even a McDonalds!)There are some good things;whole hotel is... More

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Sheraton Parsippany Hotel Also Known As

  • Sheraton Parsippany
  • Sheraton Hotel Parsippany Nj
  • Parsippany Sheraton
Address: 199 Smith Road, Parsippany, NJ 07054

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Sheraton Parsippany Hotel
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