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Ramada Plaza Hotel Newark Intl Airport /EWR

3.0 of 5
160 Frontage Rd, Newark, NJ 07114
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Ramada Plaza Hotel Newark Intl Airport /EWR
Ranked #13 of 20 hotels in Newark
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330 reviews from our community

Traveller rating
    35
    92
    101
    52
    50
See reviews for
Families
69
 
Couples
83
 
Solo
38
 
Business
63
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Chatham
1 review
3 of 5 stars Reviewed 22 May 2013 NEW

The hotel is a bit pricy, but the location is great. The room was extremely comfortable with the exception of the water pressure when you take your shower. Sometimes you had to be content with using warm water. This is our second visit since December 2012 and the construction stil continues. The room was updated but with workmanship not suitable... More

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Review collected in partnership with Ramada

Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
24 May 2013

Thank you for your feedback regarding your visit to The Ramada Plaza Hotel. I am pleased our location and room comfort met your lodging needs. We do have the water set a particular temperature, the pressure may have been due your room being on higher floor, it does take a little more effort in this older building to get to... More

Columbus
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

my stay was favorable except for two incidences: One was that I thought I had been quoted a better rate at the time I made my reservation. When I chose to check my email to double check the rate quote I was told by the manager that evening that I had an "attitude"! This was an African manager on staff... More

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Review collected in partnership with Ramada

New Glasgow, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 18 May 2013

Our first visit to the Ramada Plaza Hotel was on the 8th of November 2012, At first we were very concerned as we were advised that the Hotel was undergoing many renovations. Even with that in mind we decided to take our chances as the rates were affordable and it was located close to the airport also the Hotel provided... More

Was this review helpful? Yes 2
Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
20 May 2013

Thank you for the feedback regarding your stay at Ramada Plaza Hotel. I am very happy our services met your lodging needs. My team and I push daily to ensure our guests have a positive memorable stay. It is very rewarding to hear from a valued guest such as yourself who takes the time to let us know we are... More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 16 May 2013

This hotel is in extreme disrepair in all aspects. I encountered the following during my stay: 1. Rude and unhelpful front desk, bell boys, managers and general manager, 2. Mold in shower, 3. Tiles falling to pieces in front of my tub, 4. No access to a computer that could print(unless you paid a from desk manager cash which a... More

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Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
18 May 2013

Thank you for your review of The Ramada Plaza Hotel. While I appreciate your opinion, I respectfully disagree with it. Upon you voicing your discontent with your guestroom, my Front Office Manager informed you he would like to move your room. You refused. When I was informed of the issues in your room I personally inspected the room. I agree... More

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3 of 5 stars Reviewed 16 May 2013

The service was good, My intent was to stay 1 night, when i decided to stay another night, they wouldn't just charge my card for another night. They made me come downstairs and show them my card again. after i returned late one evening I ask the young man at the front desk to please stamp my parking ticket? he... More

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Review collected in partnership with Ramada

Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
16 May 2013

Thank you for your review of The Ramada Plaza Hotel. I apologize for the disconnect in the service you received from our Auditor I will address the issue. I am sorry for wake up call system gltich, we have rectified the issue. I do appreciate the services were to your satisfaction and you decided to stay with us another evening,... More

South Glens Falls, NY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013

We had 5 rooms prior to departing on a cruise. Booked through Trinity Reservations. Renovated rooms very nice. Staff helpful and friendly. Bar nice but prices a little high. will definitely use this hotel again when traveling through Newark. Only negatives were elevators not the safest feeling and some confusion on room types.

Was this review helpful? Yes
Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
14 May 2013

Thank you for your review of The Ramada Plaza Hotel. I am happy our Park Sleep and Cruise reservation option met your lodging needs. The elevators in the hotel are inspected regularly as required by law. As part of our renovation process we are modernizing the interior as well as the mechanics of the hotel, all part of making The... More

Bethlehem
1 review
5 of 5 stars Reviewed 11 May 2013

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Review collected in partnership with Ramada

Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
13 May 2013

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Camarillo
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

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Was this review helpful? Yes 1

Review collected in partnership with Ramada

Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
13 May 2013

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New York
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 May 2013

The renovated rooms are very nice: plenty of outlets, coffee pot, iron etc. Faced the airport, but was pretty quiet. Food in restaurant was better than it had to be. The pillows were a bit lumpy..how much does it cost to replace lumpy ones with down pillows? It would add so much comfort to the bed. Overall, good value, in... More

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Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
13 May 2013

Thank you for you review of The Ramada Plaza Hotel. I am happy you enjoyed your stay with us and our newly renovated rooms met your expectations. We do offer a variety of different pillows upon request, should you stay with us again we will be happy to accommodate your needs. Thank you for the opportunity to serve you, we... More

Enola, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013 via mobile

We spent the night on the front leg of our trip. The hotel is doing some remodeling which looks great but we were not affected by any of it. Our rooms and bed were comfortable and clean. I just had to ask for more towels. Four people checking in but only two towels. We left before breakfast was open but... More

Was this review helpful? Yes
Bret E, General Manager at Ramada Plaza Hotel Newark Intl Airport /EWR, responded to this review
13 May 2013

Thank you very much for the great review you posted regarding your stay at The Ramada Plaza. I could not have paid for better advertising or marketing than what you mentioned about the hotel. We are very excited about our much needed renovations and are happy you were able to experience the improvements we so desparately were looking forward to... More

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Additional Information about Ramada Plaza Hotel Newark Intl Airport /EWR

Also Known As:
Holiday Inn Newark
Newark Holiday Inn
Address: 160 Frontage Rd, Newark, NJ 07114
Phone Number:
Region: United States > New Jersey > Newark
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #13 of 20 hotels in Newark
Price range (per night): 104 AUD - 161 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
THE EVOLUTION HAS BEGUN! The Ramada Plaza's long awaited top to bottom renovation is almost complete! Come give our hotel another try, we have made dramatic strides in making The Ramada Plaza Hotel the great hotel our guests deserve! Our guest ready team is here to make you feel at home. Every one of our 412 rooms and public areas are part of a major improvement program we are sure you will love the new modern decor.All of our rooms offer, Free WiFi, coffee and coffee makers, irons/ironing boards, in-room Movies, Ramada Plaza branded amenities, daily housekeeping, airport shuttle and more!Park and Fly at The Ramada Plaza, we offer room night and long term parking packages.We have an outstanding restaurant Teddy's Bar and Grill, arguably the best service and quality food at any of the airport hotels! Daily specials, comfortable and inviting atmosphere. Give it a try, you won't be dissapointed!Want to grab a quick snack, our Corner Cafe is open 24 hours, coffee, tea, pizza, beverages, sandwiches and sweets all at your finger tips 24/7 in the hotel lobby!Ramada Plaza offer 12,000 sq.ft. of meeting rooms and ballroom space. Having a corporate or social function? Need to organize a quick meeting, we can accommodate meetings and groups from 10 - 400 people (depending on set-up requirements.) Come witness the EVOLUTION at the new and improved Ramada Plaza, Newark Airport. We are here for you, our valued guest. We understand customer service and look forward to serving you! ... more   less 
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Ramada Plaza Hotel Newark Intl Airport /EWR
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