This was our 1st experience staying at a Residence Inn, but it definitely won't be our last, as the hotel not only met, but exceeded all expectations.
The entire hotel complex, both inside and out, is very clean and well kept. The staff is genuinely friendly, courteous and helpful in every possible respect.
The suite layout is ideal for family...
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I tend to stay at Residence Inns when I can because I like the kitchen and living room feel vs. bed only. This particular Residence Inn met my requirements and more. It's one big building, not a cluster of smaller buildings; and I requested and received top (3rd) floor.
Because the bedroom area is behind the bathroom and therefore insulated...
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We stayed one night at the Marriot Residence Inn in Mt. Laurel while in the area for a First Holy Communion. What a nice place! The hotel opened in 2007 and still has that brand new feeling. The rooms are all suites and it was quite large, with a full kitchen, big sitting area and nice bedroom. The whole place,...
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Thank you for your great review of our hotel. We are very happy that chose us over the convienence of staying in Philadelphia. We are please to hear that in one night you were able to experience all our hotel has to offer from the service of our staff to the overall cleanliess of our facility. It was a pleasure...
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i chose this place as my home away from home for three months because everyone in their staff from the maids, concierges to the cooks were some of the friendliest and at the same time professional hotel employees i've ever come across. whether you just spend the night or remain longer like in my case i hope you run into...
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We strive to make our hotel every guests' home away from home, whether you are with us for business, leisure, relocation, or temporary housing. I'm glad that you enjoyed your stay with us. You were as much part of our family during this stay as we were yours. We hope to see you again in the future.
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Having been in the hotl industry for over 10 years myself, I know all too well the challenges faced in a business class hotel. My recent stay at the Residence Inn in Mt Laurel, NJ greatly exceeded my expectations. Not only was the room clean, comfortable and full of amenities, but the staff there is top notch. From the GM,...
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Thank you for your generous review of our hotel and staff. We strive to to exceed expectation and deliver excellent customer. We hope you visit us again when traveling in the New Jersey area.
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We stayed at the Residence Inn last weekend to enjoy Philly with our 2 sons (11 & 14). We were astonished at the accomodations, the complimentary breakfast, and the staff. All were way above the cost of the room. The room was beautiful, a separate bedroom, 2 large flat screen TVs, a full kitchen with granite countertops and plenty of...
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We are so glad to hear how much you enjoyed yourselves while staying with us! I see that your family enjoyed the convenient commute to and from to Philadelphia as well as all the amenities we have to offer. It truly brings satisfaction to our staff knowing that our commitment to being the best is continuously yielding exceptional guest experiences....
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Second or third time we stayed here. This last time did not work out so well. The toilet did not flush and was not bolted down and had a wobble. Also the bathroom mirror was falling off and most of the bathroom lights were burned out. We checked in so late in the evening we did not complain and were...
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Thank you for taking time to post your comments regarding your recent stay with us. I appreciate you taking the time to give us feedback regarding your room. As you have stated, you have stayed here in the past and this is not the norm. I apologize for any inconveniences this caused.
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Basically we were just looking for somewhere to stay in the area. The hotel was welcoming & clean. The suite was spacious & the kitchen well appointed. Too noisy at night with lots of kids running around the halls.
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Thank you for choosing our location amidst the population of hotels in the area. I am glad that you found our hotel clean and welcoming. Due to the holiday weekend we had multiple families and teams staying with us. The noise you experienced is not the norm. We hope there are no misconceptions drawn and if you are in the...
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I've stayed at other area long stay hotels in the area and the Residence Inn at Bishop's Gate is the best hands down. The rooms are clean and comfortable with a modern kitchen. The breakfast is great and has lots of options including several healthier options that other hotels do not provide. Finally the staff is friendly and helpful.
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Thank you for your kind accolades! We put forth a strong effort to maintain a reliable, courteous, and passionate staff who strive to create a positive atmosphere. As a smaller property among many larger ones, we appreciate and enjoy hearing about what you see differently when comparing your past experiences. We are very glad you enjoyed our breakfast selection and...
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I have been staying at this location for business for a couple of years. It used to be inconsistent and just ok as the older comments indicate. About 6 months ago they got a new GM here and there have been quite a few improvements. For example, the internet used to be spotty at best -- it is now fine...
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I appreciate your kind words regarding the cleanliness of the hotel to the positive change in the professionalism of our associates. We strive to be more than just another hotel, but more of your home while you stay with us in Mount Laurel. If I can be of further assistance please do not hesitate to contact me.
We hope you...
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