Every one at this hotel provides awful customer service. After arranging to book a reservation block for an Engagement party at the restaurant next door, the manager reneged on the agreement! He did not keep appropriate records, and behaved as if he did not speak about the agreement with us (he sounded as if he mistook us for another group),... More

A mid scale hotel with nice customer service. The rooms were basic clean and had the standard amenities ( tried the standard and then upgraded to Jacuzzi). Traveled here for work and stayed for 7 nights. The first night I checked in late in the evening. The entrance was a bit odd as the lobby is at the back of... More

This review is for the hotel only. The banquet hall attached to the hotel was wonderful and did not reflect at all the quality of the hotel. The hotel's exterior is quite unique and castle looking, with a large courtyard with a fountain and hindu statue, however these could probably do with a fresh coat of paint. The room itself... More

E . d'costa I had a good experience with my family i stayed in this hotel for a weekend located in raritan centre, the staff was very accommodating i wanted extra towels for my family they quickly provided the service to my room they had a houseman and we wanted some nearby restaurant details the location had lot of restaurant... More

M Patel we attended the wedding at the royal Albert palace this weekend, I stayed three years back in the same hotel when it was best western i must say the change in the service was improved and the front desk was well informed about the wedding group rooms,they have a new look of the hotel main entrance ,we had... More

The place was difficult to locate but eventually we go there. Rooms are fine and clean. Good for the night. No complaints for the price. Front desk was helpful when I needed some extra towel. The breakfast was basic so same cereal and toast like in other same star hotels.

This place is very odd. Large hotel and catering. Very odd looking. Looks like a castle or something. Needs facelift big time. But that's not the problem. When I pulled up I knew something was wrong. There was hardly anyone staying here. I think there were 3 other cars in the parking lot. The hallways are long and dark. For... More

Clean enough for a discount hotel, but is no longer a quality inn. Their breakfast is toast and cheap cereal and they they only get 7 channels of news and random basic cable. Not even the normal abc, cbs, fox,ect. Also no wifi outside the lobby but the price was right for a place to lay your head.

The building and rooms look old and rundown. When we checked into our room, the air conditioning unit was being replaced. Carpet floor were rather dusty and our bed wasn't made the next day. Staff were pretty helpful. WiFi is supposed to be available but there was no signal where we were on level 4. The place is definitely due... More