I stayed there for over a week, customer service was terrible, bad room service, some things were missing from the room after the room service and nobody bothered to call back and follow up on the filed claim. Would never stay there again

Just got back from a weekend at this hotel. We used it only to sleep and spent all day in NYC. It was convenient location for driving into the city and the price was very reasonable. This hotel has great potential but is just very run down. The front desk staff was very friendly. The 4th floor, where our room... More

Ten couples stayed at this hotel in Clifton, NJ on the weekend of May 20, 2013 for several nights. The hotel met our satisfaction although I though it was a bit over priced. It was over sold that weekend with numerous buses coming into the parking lot. Breakfast was way over crowded, but manageable food, buffet style and included, was... More

This could be a decent motel, but its management have screwed it up. First of all, they booked so many high school and JR HS bus tours there during our stay in April that at times it felt like we were in a dorm. One morning, there were 40-50 kids jammed in the breakfast room. On three of the four... More

I stayed here for WrestleMania 29, and I enjoyed it!!! Even though some sites were saying that this hotel wasn't that far from the Meadowlands Sports Complex, it still felt like a quite a distance. I thought I would be completely lost because it was my second time traveling to the NYC/NJ area. I felt as if I was going... More

I stayed at this hotel for two nights while attending Wrestlemania. The staff was excellent and friendly. The location was close to Met Life stadium and easy to get on and off highway. There is a train station close to location. We went to NYC one day and it took less than 30 minutes on train(including transfer time to another... More

I stayed at this hotel for a week and was made to feel welcome even before I arrived when calling with questions. The staff was friendly and accomodatimg. No matter what I needed, they were there for me no questions asked. The breakfast was nice, the rooms were spacious, clean and comfortable. I loved the location, too. A very nice,... More

Stayed here the night before Easter. We had a reservation but we could not find a parking space because the parking lot was filled with buses. After making our own parking space at the end of a row of cars we checked in. When we walked in I smelled a strange odor in the hotel. I also noticed the carpets... More

Where do I start? Upon arrival, we had a great conversation with Jermaine who asked us if we wanted a smoking or non-smoking room. We asked for non-smoking. He also gave us towels to use the pool and extra towels because we were a family of four & he wanted us to be comfortable. We noticed that the hotel was... More