Hotel is well located with beautiful mountains view. Room is comfortable and CLEAN, with living room and kitchen.
When we checked in dinner was waiting for us (complementary), and was actually very good comfort food, served with nice young greens salad and a glass of wine.
It feel like at home, it's stormy tonight and I'm writing the review in...
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This location was exceptionally convenient to the highways and attractions of this part of
NH/VT. The setting is lovely, right next to the woods and there is a Margarita's restaurant
(Mexican) and grocery store within easy walking distance. The room was very clean and well
appointed, and the studio-king was ample sized for 2. The only downside was that there...
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Thank you for the nice review. We take every review to heart and appreciate the time it takes to leave a thoughtful and constructive opinion that can only assist in improving our service. Our staff is dedicated to exceeding our guests’ expectations. Your understanding of the benefits and challenges of being located near a college town are is commendable.
We...
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I picked this hotel because my daughter had an appointment at the hospital early in the morning. I chose this hotel also because of the kitchen and pool/hot tub. Check in was standard, not overly friendly, they did upgrade our room which was nice. However we were not told the hot tub was out of service. Now for someone who...
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First let me thank you for providing feedback regarding your stay and let me apologize for any disappointment you or your daughter experienced. I’m happy we had the opportunity to provide a complimentary upgrade that would ensure your comfort and help to make your stay more enjoyable. It is sometimes a challenge making sure our added amenities are available 100%...
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I would like to have given the hotel 3-1/2, because it is better than average. I was placed in an end room on the third floor. I had some concerns about being over one of the parking lots, but I wasn't disturbed by parking noise. Of course, being in New Hampshire tempts one to open the windows to let in...
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I appreciate you taking the time to provide constructive comments that will assist us in improving our service to our valued guests. I apologize that the condition of your suite was not up to par, that surely is not our standard and we put a high value on upholding the Marriott non-smoking standard.
I’m happy to report that we have...
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I was very pleasantly surprised by the guest services. For starters, I was picked up at the Dartmouth Coach station in Lebanon by one of the Residence Inn employees. She was extremely helpful and personable, even offering to haul my bags around for me (I refused, of course)! As soon as I entered the hotel, I was cordially greeted at...
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Thank you for taking the time to provide such thoughtful comments. I’m very proud of the commitment our entire staff has to providing a welcoming experience for all of our guests. I’m glad you were able to enjoy the convenience of our complimentary shuttle service and that your suite met your expectations.
I look forward to welcoming you back.
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The facility here is just what you'd expect from the Marriott chain---- but these folks do this very well, very friendly, lots of requests if we needed anything etc. The breakfast is pretty good-- again, fairly standard food, but the staff is great. Tip: do not use the crummy little exercise room with the world's oldest exercise bike; go instead...
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Thank you for taking time to share you feedback with other travelers. I'm pleased that you enjoyed your stay and had the opportunity to take advantage of your complimentary access to the River Valley Club.
Be sure to watch for some exciting changes coming in the very near future.
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staff very friendly & went out of their way to be helpful. Our stay was on 3/6-3/7 . We have been coming here for years for our son's visits to Dartmouth hospital & this was our best stay yet ! we were pleasantly surprised at upgrades to suites & were provided with a wonderful turkey dinner for supper. With this...
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It is always our pleasure to welcome our loyal guests back to the Residence Inn year after year. There is no higher praise. We pride ourselves in providing warm, friendly, professional service as well as striving to exceed expectations. Our evening Manager's Reception offers the perfect opportunity to go the extra mile and I'm glad you were here to enjoy...
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My husband , daughter and I stayed at Residence Inn on 7/11. We were upgraded to a 2 bedroom suite upon request and were given sweets for my daughter upon arrival. The room was very large with 2 bedrooms and 2 baths. It had a nice living room and kitchen. Breakfast was very nice as well with a waffle station,...
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I am always thankful for the thoughtfulness our loyal guests put in to their comments and truly appreciate you taking the time to share your positive experience with other travelers. I'm happy we had the availability to accommodate your family with a complimentary upgrade into one of our spacious Two-bedroom Suites and that you enjoyed our complimentary hot buffet breakfast...
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After traveling all day Jessica's smile and warmth made us feel welcome right away. Helpful and pleasant over the phone with our last minute reservation, she recognized me by voice upon arrival about an hour later. One of our children has special needs and both of them LOVE swimming! Jessica kindly let us stay a few minutes after the pool's...
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Thank you for taking the time to share your glowing review of our hotel. We take pride in offering a warm welcome, comfortable accommodations and relaxing environment for all of our guests. I'm glad your children were able to unwind in the pool after their long day of travel.
We would love the opportunity to welcome you back in the...
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I would like to thank Jessica Liddy Front Office Supervisor for the excellent attention she gave to my sister and I on the evening of February 16, 2012. We had been under extreme anxiety over our brother who had been admitted for a Heart Attack at the Dartmouth hospital. Upon arrival at the hotel, Jessica went above and beyond to...
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Thank you for sharing your positive experience at the Residence Inn Hanover/Lebanon. Our goal is to create a welcoming and comfortable atmosphere for every guest from arrival to departure. Our Buffet Breakfast and evening Manager's Reception provide a great opportunity to accomplish this goal and I'm happy to hear you were able to enjoy both. Our Residence Inn family look...
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