When booking a stay, I think it is best to know exactly what you are getting. I believe that this hotel may receive low ratings because the reviewers had much different expectations of their rooms based on the grounds of the hotel. The grounds are exceptional! The Lakefront property where I stayed had fabulous lake views. There is a sauna,...
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Well, we went here for a little "honeymoon" June of last year and honestly, I was a little disappointed. I KNOW I shouldn't have booked a room for Motorcycle Week, so that wasn't their fault that it was full of Motorcycle People, but the pool was cold, and the gym...the gym was sub-par. They need to improve upon these areas....
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Thank you for your review. You are correct in stating that a typical vacationer will have a totally different perception about our property, and most other properties in the area when visiting during Bike Week in June. Bike Week is an annual city-wide event that has taken place for an entire week mid-June for the past 90 years. During this...
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Not happy with the staff at this resort. Also the breakfast was very poor.Would not recommend this hotel.Only stayed one night-moved on to a better hotel.
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Thank you for taking the time to post an honest review of our property. We are sorry that this guest had issues with one of our former staff members. We have investigated this particular complaint, spoken with this guest, reviewed camera surveillance, and have taken corrective action. We thank this guest for taking the time to let us know about...
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My friend and I stayed here and the place was a dump! The top blanket to both of our beds had stains on them (which looked like blood) and the sheets were filthy, disgusting!!! The bathroom tiles and ceiling were falling apart. The tub was filthy, and the room wreaked of I don't know what!! The common areas were not...
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Thank you for posting a review. With so many other people writing positive reviews regarding the cleanliness of our rooms, we were a little shocked at this. We are mostly frustrated that the guest didn’t give us an opportunity to show them another room that would have been more acceptable to them. Unfortunately, we cannot accommodate our guests if they...
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Very quite room, excellant staff, Pool, HotTube and pool were A+. Breakfast could have been better for the price. Internet was not avaiable in the lodge across from the main building. The big plus was I left the charger to my tablet in the room and they shipped it to me within 4 days!
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Thank you for posting an honest review of The Margate. We are glad you that you enjoyed the pool and Jacuzzi. Our continental breakfast has been available free of charge throughout the entire year, and the hot breakfast buffet is available all summer (and during some busy periods in the off-season) for a cost of $6.95 per person. We feel...
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We spent 2 nights over New Year's weekend and had a great time! Our room was clean, but in need of updating, however, our room had a great view of the lake; the staff was extremely efficient, and helpful (they even moved us to a quieter area of the dining room due to a large, loud party). Our meal was...
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Thank you for taking the time to post a review of The Margate. I am glad our staff was accommodating to you during your stay with us. The "Undercover Operatives" have been our New Years Eve band for the last few years, and they never disappoint! That dance floor is always full all night long! We hope you will come...
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My husband and I traveled to The Margate from Ct for our 5th wedding anniversary (Dec. 31st). The room was a little tired , in need of an update, but very clean. Over priced for off-season. The New Years party was fun but not very well thought out, guests finishing dinner were unsure where to go. Back to the room...
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Thank you for posting an honest review. We are sorry that you felt our New Years Eve packages were overpriced. We felt as though our packages, which range from $239 to $279 depending on the room type, were a great value. For those unfamiliar with what we offer for New Years Eve, our packages included an overnight room, a five...
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My girlfriend and i arrived at the margate for the first time to celebrate New Years. We took part in the New year's eve special. After reading some of the negative reviews we really did't know what to expect. The whole night was fantastic from the dinner to the entertainment the room and a special thank you to the staff....
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Thank you for taking the time to post a review. We are glad that you had a great evening. Thank you for choosing us even after reading the negative reviews. We feel as though the negative reviews are very exaggerated and not a true and accurate representation of our hotel. We certainly appreciate you giving us the opportunity to prove...
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The Margate had a new years eve package that included dinner, a band and overnight accommodations at very reasonable price. We decided to try it this year. I have to say we had a great time. The food was good and the band was terrific. Everybody seemed to have a good time. The staff was extremely pleasant and we will...
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Reviewed 17 July 2010
Reviewed 18 August 2009
Thank you for taking the time to post a review. We are glad that you had a great evening. We will certainly let our staff know how much you appreciated them. They strive to make the property the best it can be. We noticed you also stayed with us this past summer and had some trouble with some other loud...
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We traveled to Margate in November for a wedding. The wedding itself was wonderful and the caterer was just perfect. However, the staff at Margate were rude and unfriendly. The hotel is showing signs of much needed upkeep with outdated rooms, phones, tv's and even mold in the bathroom shower. The wedding coordinator was nice but not overly available to...
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Thank you for taking the time to post a review! We are sorry that you did not enjoy your stay while you were here. While our property will be sixty years old next year, we strive to maintain a clean and inviting property. Most of our guests spend their stays with us enjoying the amenities such as the indoor and...
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