I was part of one of at least 2 wedding parties booked into this large (100+ rooms) facility. My problems started from the onset. A block of rooms were reserved with the hotel (I was there in person when this was done). When I called a month or so later to make my reservation, I was told that no rooms...
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We stayed in a king room and I must add the bed was fit for a king as far as comfort. The room was more than adequate, we enjoyed a full wholesome breakfast and an excellent fish and chip dinner in the adjoining Waxy's Irish Pub. I would a recommend a stay to anyone.
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We are delighted to hear you enjoyed our brand new pillow top mattresses, and had the opportunity to eat in our authentic Irish restaurant Waxy O' Connors. Thank you for the terrific review, see you soon.
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I stayed at the Best Western at the recommendation of my mother who has stayed in the past. It is close to Franklin Pierce University where my daughter will be going in the fall. We stayed Friday evening and had a great night sleep and had dinner in your restaurant. The place is great - clean, friendly and right on...
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It is fantastic to read such a wonderful review. We are glad you had the opportunity to enjoy our authentic Irish restaurant Waxy O' Connors. As you mentioned we are conveniently located to both Keene State and Franklin Pierce. We are looking forward to impressing you once again on your return visit. Thank you for taking the time to write...
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My husband attended a one day course at Keene State College and we needed a convenient and comfortable overnight stay. This hotel exceeded our expectations. Check in was fast and easy, our room was on the second floor as we requested and the room itself was lovely. Everything looked new and there was everything you would need- a microwave, a...
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It is always a pleasure to read such a wonderful review. We are delighted you enjoyed your overnight stay with us. As you mentioned, we can accommodate any length of stay with all the amenities we provide. Hopefully upon your next visit, you will have a chance to try our on-site restaurant, Waxy O' Connors. Thank you for the great...
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We stayed at the Best Western for one night in april 2012. I booked it from Priceline at a very good rate (about half of the online rate directly through the hotel website). We called the hotel directly to request a king room and a back room. At check in we were given the king room, but were told that...
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Thank you for taking the time, to write a review on Tripadvisor. We are glad to hear you enjoyed your stay, and will be looking forward to your return.
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After a dismal experience with PriceLine.com, having to over pay for a room and being unable to cancel my stay (even though I purchased the travel insurance), I called the Best Western directly. I was pleasantly greeted by KT Patel on the phone and he was more than helpful and accomodating, he was fantastic. While I worked out my issues...
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Thank you for the flattering review. Our staff prides itself on superior customer care. Always feel free to call the hotel directly where we can guarantee the quality customer service you deserve. We are glad to hear you enjoyed our newly renovated hotel rooms. Thank you for choosing Best Western Plus, see you soon.
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My husband and I traveled to Keene to visit our son. We were first undecided as to whether we wanted to stay in town at the Marriot or a short drive away at the Best Western. The deciding factor was that the Best Western had a free breakfast and was less expensive. I was totally pleased with our decision!!! The...
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We are delighted to hear you enjoyed your stay with us at the Best Western Plus of Keene. We pride ourselves on providing the best overnight accommodations in the Keene area, it is always gratifying to hear our guests agree. We are also happy to hear you took advantage of the full, hot breakfast we offer every morning, and our...
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I travel a lot and have experienced the highs and lows of hotel accommodations. After finding that my usual hotel was booked, I decided to stay at the Sovereign. What a disaster. With the exception of the friendly desk-clerk who assisted me in finding someone to unlock my car door [keys locked in during a major snow storm, no less]...
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I have stayed in many KeeneNH hotes and after staying here in Jan. 2012 I believe this is as good as there are and at a very good price. The bedding was wonderful and all furniture were great. The room and the entire Hotel was clean. They have beautiful onsite restaurant,. Complementary full hot breakfast was good and well attended....
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Thank you for taking the time to write an excellent review on TripAdvisor. We are happy you enjoyed our new furniture, and had the opportunity to visit our Authentic Irish restaurant Waxy O Connors. We look forward to seeing you on your next visit to Keene.
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This was my first and last visit to this Best Western. We booked here because the rates were much lower than in Brattleboro and the online reviews were good. Checked in Sunday afternoon and my requests for a non pet room was honored and checking was quick. Went to dinner at the restaurant next store. After dinner, my daughter went...
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Thank you for taking the time to convey your views. We welcome your constructive feedback to help us to deliver the best service for our guests.I am very disappointed to read that you did not have a satisfactory experience during your stay. After our personal conversation I hope you decide to choose the Best Western Plus on your next visit...
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