The hotel is finishing renovations but our stay was great. Desk staff upgraded our room to the far of the hotel away from renovations and we enjoyed a beautiful view of the mountains. The room was very clean, comfortable and quiet. The morning breakfast included with our room was more than adequate. If we travel back to this area I... More

This property is not the crown of the Chain, but given its location and lack of competition, its an adequate overnight stop. It seems a lot of the business is stop in off the highway, and some of the place is dated but they are currently doing exterior renovation. The breakfast had fewer options than most similar sites in the... More

Arrived in early May while they were undergoing an extensive exterior renovation. New siding, new roof, and an entire new look. Hotel sits high on a hillside overlook in the town. So if you can, request the "Hiway" side of the hotel. Normally I wouldn't recommend that, but hotel sits far enough away from road ( a couple blocks) ,... More

No restaurant, no bar. paper cups and plates and plastic cutlery for breakfast Pervading smell of ? air freshener to disguise the smell of the chlorine from the swimming pool which was one floor down. Dreary drab rooms.No mountain view as promised. No comfort. No where to eat in Franconia. We were not told in advance about lack of bar/food... More

Can't complain. You get what you pay for. Rooms are not very spacious. Soap and Cream are large dispenser bottles, probably to cut on cost. There is a flat Screen TV in the room. The bed is comfortable and the heating system is quiet. The gym is tiny! Don't count on it. The swimming pool is 1/2 Olympic and is... More

Recently stayed here while travelling through the area for work. For starters, its called the "White Mountain Resort" there is nothing Resort-y about this place. It's a sub-par Best Western located near the White Mountains. I was assigned a first floor "suite" - granted it was larger than most hotel rooms, but the only added benefit was a small table... More

We came here in March 2011 for a ski trip with our kids with no issues. So when we had an emergency situation in that same area in September at 11pm at night we went back here. They gave us 2 rooms. Myself and my 2 daughters stayed in one room and my husband and 2 boys stayed in another.... More

My son and I stayed here for a ski trip. The hotel was clean and the rooms were comfortable. It was comparable to a Hampton Inn. The ac / heating unit was very noisy but after a day of skiing it wasn't going to keep me awake. More

This was our fifth visit to this Franconia Best Western and we have never been disappointed. We always feel welcome from check in to check out. We have made it a tradition to head down for a weekend at Christmas time. We were lucky enough to ride the Polar Express this year and stayed here again. The breakfast is very... More