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All 4 Bedford hotels »

Hill-Brook Motel

250 Route 101, Bedford, NH 03110
Hotel amenities
Hill-Brook Motel
Ranked #4 of 4 hotels in Bedford
3.0 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    0
    4
    0
    0
    5
Date Rating
Derry
1 review
1 of 5 stars Reviewed 19 April 2012

I have worked in the hotel buisness for 5 years, & customer service for 12 Years, the normal "customer is always right" does NOT apply at this hotel. It's more like management is the ONLY one right. Problem cheking in at 11:30 at night, internet was having problems at the hotel, so I had papers faxed to me. (I was... More

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WDC
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 January 2012

I was staying in Manchester for the 2012 political campaign. Was staying at hotels near the airport, then the media took over all the in-town hotels. A local told me about Hill-Brook. What a find. The drive from the motel to downtown was actually easier than being on the south end of town near the airports - the roads are... More

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Post Mills, VT
1 review
4 of 5 stars Reviewed 24 November 2011

I don't understand the bad reviews. We have stayed there almost every week since September. I live 3 hrs away and my sons live in Bedford, and have never experienced the bad things that others have commented on. We have always been treated respectfully. We will continue to stay here when we come into town. We too, would like a... More

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Marlboro, New York
Top Contributor
50 reviews 50 reviews
Reviews in 31 cities Reviews in 31 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 25 August 2011

Traveling as a family we appreciated the ability to get a frig in the room, but the owner was dismissive when we inquired about assistance in getting noisy neighbors to turn down their TV and then became downright rude. The location is good, right on route 101, and there's a grocery store and restaurants nearby. But we would not stay... More

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Spokane, Washington
1 review
1 of 5 stars Reviewed 21 May 2011

Owner is the rudest person that i have ever seen on earth. he treat the customer as a low people that he have been treating in his mother country. He threated me to shoot and yelled me to get out of his motel when i complained about the service. But i could not forget how he treated me every single... More

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mass
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 March 2010
1
person found this review helpful

All i can say is this motel has the most rudest, disrepectful owner i have ever met...as i tried to give him the proper vehicle info he started to yell and compose himself very rudely. As we calmy tried to talk with him he continued to talk in a manner that was revolting...he made comments that were unexeptable and told... More

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Goffstown, NH
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 November 2008

This place is definitely an older motel but the owners are extremely nice and attentive and the rooms and motel office are clean and tidy. The towels and sheets were older and some had patches sewn on them but that was okay. The important thing was that this place was quiet, the bed, sheets, room, and towels were all very... More

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HillBrookMotel, Owner at Hill-Brook Motel, responded to this review
4 September 2009

Thank you dear guest, for taking the time to write the review. We are constantly striving to improve our guest experience. More

Boston, MA
1 review
1 of 5 stars Reviewed 19 September 2008

I stayed here and the rooms were old and dirty and has a very bad odor. I also was yelled at and hung up on by the owner of the hotel when I tried to cancel my reservation. He still charged my credit card with no authorization. Never stay here. This was one of the worst experiences in my hotel... More

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the great NE US
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 May 2008

I stayed there for a workshop for the HSUS. It was centrally located and very near a grocer (as my room had a microwave). It was easy access in and out. I have been to many conferences in various cities, and I think for the traveler that wants a decent place to sleep, nearby amenities, and attentive staff, I would... More

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HillBrookMotel, Owner at Hill-Brook Motel, responded to this review
4 September 2009

Thank you for your business. We appreciate your comments. We have now started to renovate out bathrooms with new tile schemes & fixtures. You will be pleasantly surprised to see the new bathrooms. We do have coffee makers in our extended stay rooms, but we do not like to put coffee maker in our regular guest rooms, because we do... More

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Additional Information about Hill-Brook Motel

250 Route 101, Bedford, NH 03110
Price range (per night):* 60 AUD - 107 AUD

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