Pool and spa were closed. Elevator was a joke and the safety bar to keep it open is broken. Beds and pillows sucked. This is Reno there is never a lack of rooms available for a better value. Everything here is outdated and bare minimum. I can think of a dozen lower end hotels in the area that are nicer... More

We checked in with 4 rooms in this Hotel. They wanted to hold funds of the entire cost of the each room on the credit card. Never heard of that before. This was a work week for me, after the 3rd day of our stay we finally turned on the TV and the TV was complete LCD screen was completely... More

It's a pretty standard Holiday Inn experience, with one glaring issue: one elevator is not working and apparently hasn't for some time. Having only one working elevator is a real problem in a 9-story hotel. Not only that, there is also no inside access to the stairwell on the ground floor, so even climbing the stairs isn't an option. Be... More

I have stayed at this location before. The staff has always been great. The motel is nice and clean. It has a shuttle available . Other than it regular route.the shuttle service will give you around trip service to and from at a cheaper rate than local cab fare. This has been a great choice for overnight stays.

My bf and I stayed here visiting family in the area. Pro: I liked the lobby and hallway decorations. Rooms are clean. Hotel is in the cuts... quiet location lol Con: The bathroom towel rack was IN the shower. Towels got moist from shower steam! IDK who thought of that... The bathroom amenities was missing a conditioner. On our back... More

The room and other areas of the hotel were nice. The front desk and other staff were friendly and helpful, but arriving on a Sunday night is lonesome. Waited almost an hour for the shuttle van after two calls, and it is only a 5 to 10 minute drive. Went into restaurant for something to eat, and was the only... More

My son stayed at the hotel for a school event and left a valuable piece of electronics in his room. We called the next day and it was found, oddly staff didn't bother to try and notify the school that this had been found prior to our call. What was most surprising was the almost complete lack of assistance offered... More

The Front Desk Staff were extremely friendly and helpful when I was checking in. I was greeted with smiles and a fun sense of humor, which was a relief after a long drive! They gave me restaurant recommendations and even gave me directions. My room was decent but the toilet was continuously running which was annoying. The gal working at... More

Nice well appointed rooms, welcoming lobby with large river rock fireplace. Neat and clean. Good restaurant attached to the hotel. Ask for a room on the back side, as the front side rooms face Highway 80.