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Extended Stay America - Reno - South Meadows

2.0 of 5
9795 Gateway Drive, Reno, NV 89511
Hotel amenities
Extended Stay America - Reno - South Meadows
Ranked #30 of 67 hotels in Reno
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31 reviews from our community

    Trip type
Traveller rating
    6
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    1
Date Rating
MORENO VALLEY
Top Contributor
174 reviews 174 reviews
82 hotel reviews
Reviews in 84 cities Reviews in 84 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 6 June 2013

Good location, about 8 miles from downtown, close to airport. Lots of restaurants nearby. Double suite is good size. Flat screen, full kitchen. SLOW wifi, which seems to be the case with all these Extended Stays. UPSIDE AND DOWNSIDE. Upside is rooms with kitchens, flat screens, and a good price. Downside is missing amenities you may be used to (like... More

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Manager_11525, General Manager at Extended Stay America - Reno - South Meadows, responded to this review
10 June 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that our free WiFi was so slow during your stay and that we could not guarantee your room type because it was a 3rd party reservation. Please know, our staff strives to fulfill all guest requests, so we always try our best to provide... More

Greenhithe, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 June 2013 via mobile

We enjoyed our stay here, easy to get around from here and to do business. Staff were really lovely and the room very good, little kitchen, good air con, clean bathroom. I would stay again no problem. From here everything you need is on S Virginia St a short hop away.

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See 4 more reviews by GP1357 for Reno
Manager_11525, General Manager at Extended Stay America - Reno - South Meadows, responded to this review
5 June 2013

Thank You for taking the time to write a review of your stay. We are so pleased to hear you enjoyed your room and the kitchen provided. As well, that you found our staff to be so friendly. We are so happy that you would like to visit again, and look forward to you doing so. Thank you once more. More

Placerville, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2013

We happened to be visiting Reno when the National bowling tournaments were being staged there. So nearly every hotel was either booked or had either doubled or tripled their prices. And then tack on 'Resort Fees!' Which to me is just another way to rip off the consumer and falsify their actual costs! Extended Stay America was the only hotel... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Reno - South Meadows, responded to this review
28 May 2013

Thank you for taking the time to write a review of your stay. We very much appreciate it. I am pleased to learn you enjoyed your stay with us. The staff and I make every effort to provide our guests with a "home away from home" experience by providing great rooms. It is so welcoming to know we were able... More

Reno
1 review
4 of 5 stars Reviewed 22 May 2013

On our arrival (after 3pm) we had to wait for our room to be clean. Took almost 1/2 hour and we were in a hurry to clean up and get to a family wedding. I asked for another room - and they were ready to accommodate.

Review collected in partnership with Easytobook.com

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Manager_11525, General Manager at Extended Stay America - Reno - South Meadows, responded to this review
28 May 2013

Rita - Thank you for taking the time to write a review of your stay. I sincerely apologize that your room was not ready when you arrived at the hotel. We make every effort to have each promised room ready for our guests when they are checking-in to the hotel; it seems we failed in this case. In response to... More

Oceanside, California
1 review
4 of 5 stars Reviewed 15 May 2013

The room is nice and the kitchen supplies the basics. It's in a nice part of town. No major issues. In looking at the other reviews, it seems to me people will always have something to complain about. Ignore the naysayers, for the price, this hotel worked just fine.

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Manager_11525, General Manager at Extended Stay America - Reno - South Meadows, responded to this review
20 May 2013

Tina - Thank you so much for taking the time to write a review about our hotel. We appreciate your comments about your room being so nice. As well, I am glad to hear that you enjoyed the in-room kitchen and the amenities we supply for it. We do hope that you will stay with us again should your travels... More

Sacramento
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 May 2013

We had to be in Reno for several days and thought we could save by cooking. Their complete kitchen is 1 butter knife, 1 dull steak knife, 1 teaspoon and 1 tablespoon. The woman at the desk at check in was sullen and rude. It was all downhill from there. Bed was a rock. Nothing provided in a dingy room.... More

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Madison, Wisconsin, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 May 2013

This is a reasonable place to stay in Reno. There are many places to eat and a grocery store very close to here and there is free parking. The problem we had is we had reserved 2 rooms with double beds and ended up with 4 singles scattered on both ends of the hotel and on two different floors. This... More

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Monterey, California
1 review
2 of 5 stars Reviewed 19 February 2013

Title says it all. Want a cheap room, this is it. If you don't care and are used to a dorm room then you'll be comfortable here. Bed not comfortable, no toiletries except cheap soap, one ply scratchy toilet paper. Initial a zillion things to say you'll treat the place well, but suffer the nasty leftovers from past guests. Long... More

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Ali R, Manager at Extended Stay America - Reno - South Meadows, responded to this review
23 February 2013

Thank you for your recent review of your stay. I sincerely apologize that the front desk did not offer you the additional toiletries we have when you checked in. I also apologize that your room was not cleaned to our standard. I am meeting with my staff to ensure that this does not happen again in the future. I am... More

1 review
5 of 5 stars Reviewed 18 February 2013 via mobile

I stayed here a few months back and had a blast. For the price you can't do better. Its right by to the strip and tons of places to eat. The staff was super nice and very helpful with directions and other questions I had. My room was very clean and the bed was even comfortable. I can guarantee I... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Reno - South Meadows, responded to this review
23 February 2013

Thank you for taking the time to write a review of your stay. I was so pleased to hear that you had a great time while with us in Reno! I'm glad to hear the location and amenities were so convenient for you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Carpinteria, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 26 November 2012

This hotel was not pleasant and I would not stay there again. The hallway walls are scuffed up and the carpets were worn and spotted. As for the room? It seemed clean but it needed a fresh coat of paint. The bathroom seemed to have been recently remodeled. And there is a small kitchenette. The noise level was terrible. Every... More

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See 7 more reviews by Linda E for Reno
Ali R, Manager at Extended Stay America - Reno - South Meadows, responded to this review
29 November 2012

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you did not enjoy your stay over Thanksgiving. I apologize that you were able to hear noises from other rooms and can understand how being woken up multiple times can put a damper on your stay. I also... More

 
 
 
 
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Additional Information about Extended Stay America - Reno - South Meadows

Also Known As:
Extendedstay America Reno-South Meadows Hotel Reno
Extendedstay America Reno-South Meadows Hotel
Extendedstay America Reno
Extended Stay America Reno
Extended Stay America - Reno - South Meadows Nevada
Address: 9795 Gateway Drive, Reno, NV 89511
Region: United States > Nevada > Reno
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #30 of 67 hotels in Reno
Price range (per night): $74 - $93
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Reno - South Meadows
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