After reading some disturbing reviews about this place I went for it anyway because it was affordable and close to the shows I went to. Although its in a shady part of town, and way off the Strip (in downtown old Vegas) the room was clean, price was right, and I had a better experience than expected. I recommend it...
More
Location is real bad,but rooms are clean.I would not dare to go out at night in the area,and would not recommend staying here to friends.Not even real cheap. Not the best Best Western around .......... The clean rooms and nice staff still earns this place 3 stars however.
Hello,
I thank you for taking the time to write a review for our property. I am glad that you found the accommodations and the staff pleasing. I assure you that we have no safety issues at the property and do hope that you will visit us again on your next visit to Las Vegas.
Thank you for choosing BEST...
More
Ive read the pos and negs of previous reviews so I stayed with some hesitation.
THE AREA: YES it is not a nice area by far however the property is gated so, As I write this from my room, it seems safe. It is not far from Fremont street but not walking distance.
VISIT: I was there on Saturday night...
More
Hello,
Thank you for writing such a thorough review. I will share all of your comments with our General Manager/Owner and our staff at our next staff meeting. John will be delighted that you mentioned him and your experience with him as pleasing.
I will be sure that the carpet in your room is cleaned as soon as possible. I...
More
This motel is gated except for one opening car drive along Washington Street. During the day you will probably find some homeless individuals panhandling on the street corner outside the gate. This usually ends by dark, but some night camp in a sidewalk alley a bit south on Main Street. That being said, I walked the 1/2 mile each night...
More
Hello:
I thank you for taking the time to write a response for our property. We do review all guest comments and focus on improving in the areas of which we have control.
Again, I thank you and hope to see you again.
Best Regards,
Kim Signore
Sales Manager
More
Let me start by saying the room was clean, comfy bed, clean linens, quite rooms, lots of parking, only 1/2 mile to Fremont street so a cheap cab ride.
With that now the bad-
The hotel is in a terrible area of town, homeless camps across the street, no place you want to be at night. While in the lobby...
More
Hello:
I thank you for taking the time to write a review for our property and your experience. I do apologize for not exceeding your expectations. We do review all comments and focus on improving in all areas which are not rated as satisfactory to our guests. I do appreciate that you did list positive aspects of our property as...
More
We drove into Vegas after midnight. Checked gps for best western and this popped up. First best western we've been to in the USA pretty disappointed!! For the amount of money we were charged found the hotel/motel in rough shape the front looked great but when u turn the corner not so pretty. Was really late and needed to get...
More
Hello:
I am very sorry that you were dissatisfied with your recent stay at our property. I do thank you for
choosing BEST WESTERN and hope that you continue to do so.
I will share your comments with our Management staff and Owner as we are always thankful for our guest comments and reviews.
Again, I apologize for your dissapointment...
More
This property was newly remodeled and a nice property. The employees went out of their way to be helpful and remember our requests. Very nice, good restaurant attached. Too far to walk to strip, need a car or cab.
I thank you for taking the time to write a review regarding your recent stay at our property.
I hope we have the opportunity to serve you again in the future.
Best Regards,
Kim Signore
Sales Manager
More
From Phyllis the front desk manager to Jeffrey the restaurant manager, the service was amazing from the time my wife and I arrived until the moment we left. In an age of diminishing customer service, the Best Western on Main Street and Washington exceeded our expectations and my wife and I will most certainly choose this location again!!
I sincerely thank you for taking the time to write a review. We hope to see you again and wish you safe travels.
Kim Signore
More
Very nice hotel, with a very friendly and courtsey staff. Nice restaurant to eat at, and very close to downtown vegas.
Thank you so much for taking the time to write a review for our property. There are many options in Las Vegas and we thank you for choosing us for your lodging needs. I will share your review with my staff. We hope to welcome you again.
Best Regards,
Kim Signore
More
Traveling with spouse and sister. Decided to not stay on the strip and remembered staying at hotel near a park. Thought it might be the same hotel, but the area has changed so much. The location seemed to be ok at first until the gps directed to enter from Main Street, which is impossible. We drove down Main until we...
More
I am so very sorry you left our property dissatisfied. We appreciate your comments and I will share your notations with the General Manager/Owner and the Maintenance staff. I do appreciate that you will continue to choose Best Western properties for your lodging needs. Thank you again for taking the time to review our property.
Kim Signore
Sales Manager
More
If you own or manage BEST WESTERN Main Street Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
4,000 Reviews
392 Reviews
2,902 Reviews
