The moment I pulled up to the hotel, I knew I was in trouble. There was a mob of people standing around the front door with blaring music coming from the dark lobby. Getting off of a plane straight into a club scene is definitely not what I expected.
The front desk person was nice. The decor was interesting. The...
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Hello and thank you for your review. I appreciate all feedback good or bad and I’m terribly sorry we could not meet your expectations due to our After-hours noise.
We are proud and known for being Las Vegas #1 After-hours the past 3 years. However, this is only Thursday- Sunday.
I would love to show you how peaceful the Artisan...
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I was extremely disappointed with my recent stay at the artisan. I think the lobby is gorgeous and the hotel has potential. It reminds me of an old speakeasy. However, the bar tender in the morning couldn't put a smile on her face and was just out right rude. They need a mixologist behind the bar who actually likes their...
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Hello,
Thank you for your review, this is such a great tool to help us as a whole; and understand things from the most important view; our valued guest.
I’m terribly sorry for the lack of enthusiasm from our bar tender in the morning as we actually have an amazing team and there are no excuses for anyone to feel...
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I am writing this review while actually lying in bed at the Artisan, during ANOTHER sleepless night. Nascar earplugs and ambian might be a limitation here, stopping you from hearing your car alarm go off(along with every one else's) and from heading downstairs when someone pulls the fire alarm (which sounds like the car alarms, only longer) and no one...
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Hello and thank you for your review. We take all hotel comments good or bad very seriously, and with every review gives us a better understanding to all guest needs and or concerns.
I apologize for the noise that kept you awake and also the rowdy neighbors. I’m sorry for the misunderstanding about the “Best” rooms in our hotel as...
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We went to the Artisan because my boyfriend wanted to go there for his 41st birthday. He used to live in Vegas and this was a favorite local "hotspot" for after hours.
I checked online for reviews and saw some discouraging things, but he said it was nice and fun so I contacted the hotel manager Ms. Keyes for some...
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Hello Valued guest,
Oh my goodness, I have never enjoyed reading a review such as yours. I am so flattered by your kind comments about my Staff and I. Especially that fact that your boyfriend was so happy with our arrangements.
The entire hotel was very excited for the room set up as we love to take care of all...
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I loved everything about the hotel. From the moment Valet took my keys and me entering the hotel lobby my jaw dropped!! I was shocked the hotel was very much laid back and the wonderful front desk manager Ximena chekced me in. I also chatted with the general manager as well when I was checking in. I also helped the...
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Hello Mr. Butler,
Woooowzers, I’m so flattered by your amazing review. Thank you so much! My General Manager Tim and I do remember you, and I am ecstatic that you had an amazing time here. We do have a GREAT TEAM-FAMILY. Every employee is so different just like each room. They are all individual artist and we are so VERY...
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I first stayed at The Artisan Hotel in August of 2011. I have since stayed there four more times in less than a year and will never, ever stay at any other hotel in Vegas. My local friend recommended it to me for its affordable rates and awesome ambiance, in addition to an optional topless pool in the Summer... Note:...
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HELLO AND THANK YOU FOR YOUR AMAZING REVIEW! WOW!!!!!!
I enjoyed reading every bit of it. I am pleased to hear your stay with us was amazing and that my staff went above and beyond for you!
That gives me such pride as all of us here at Artisan Boutique are a TEAM and will do whatever it takes to...
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Our stay at the Artisan Hotel was fantastic! From the first encounter to the final checkout the stay was great! The staff was exceptional and spot on. The restaurant food was exceptional also! If you like art and a one of a kind ambiance, you MUST, and I repeat MUST, stay here!
Also, check out the quaint chapel and the...
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Hello Shawn, Thank you for your GREAT review. I am pleased to hear your stay was exceptional along with all the staff!
I will share all your kind comments about the property and of course our all-star team in our upcoming meeting and give them all kudos. Please allow me to invite you back in one of our signature suites...
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I visit Las Vegas a few times a year as my daughter works in one of the shows there. I am from Ireland.
We go to the Artisan for lunch and dinner quite a few times in the Mood restaurant and the food is so Nice and presented beautifully , and the staff so friendly.
We saw the wedding chapel...
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Reviewed 23 May 2012
Thank you for your wonderful review! We do try to make that extra effort in everything we do. The best part about being here at Artisan Boutique is meeting new friends like you. I can’t wait for your special day!!! It would be a pleasure to meet you and your party.
Please give me a shout if I can assist...
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I travel for a living, therefore I'm under the impression "you've been to one hotel, you've been to them all." The Artisan does NOT fall into that category. I ABSOLUTELY loved it!!
My chin hit the floor when I walked into the lobby the other night. Visually stimulating!! It looks somewhat like the hunted mansion at Disneyland. Paintings covering the...
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Thank you for your wonderful review. The hotel is lovely and very unique that is what separates us from the rest. We have had a number of guests tell us they think of us a mansion, which is pretty neat.
I’m glad you enjoyed our Hotel, Lounge, Patio and especially our staff. We do have a great team and I’m...
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We arrived on a thursday night and everything went pretty smooth with the check in. But once it came time for bed, well that never happened. We didn't sleep at all music played ALL night till about 10am. We were informed about their night club and told they were putting us on the top floor where it was quiet. Haha yea...
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Thank you for your feedback. No excuses. We did not meet your expectations with our service and for that I do apologize. With every review good or bad gives us a better understanding of the number one priority, our valued guest. I do apologize for what seemed like a lack of communication and if given the opportunity a chance to...
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