This hotel's "service" amounts to lip service. Upon telling the Gen. Mgr. the coffee in the breakfast room was too weak, I was offered an even weaker response. At some point in the day they would tend to it, I was informed. So much for customer care. If this is the attitude at the top it's no surprise the... More

Upon arrival staff was really nice. Breakfast area is comfy and clean with a fireplace. Pool and spa. Room was clean and comfy with microwave and fridge. They direct bill your company. Definitely will be back. Close to great restaurants or fast food.

Bring your swim suit even during the winter as there is a heated indoor pool and spa! This place is new and very nice. The staff were all nice and friendly. It is pet friendly with no commortion around my dog! It is a good breakfast for the built in price of your room. The room was roomy, flat screen... More

I travelled to Carson City earlier this month and stayed at Holiday Inn Express Carson City. Hotel is fairly new and gives a fresh appeal. Rooms are good size and every room has a micro/fridge. Will love to stay here again. p.s: Staff is very friendly and Breakfast was a full buffet.

Jane and Stephanie helped book us a great pet friendly room at this HI Express. This location had a pet friendly King Bed room right next to the door going to the excellent dog exercise area. So many hotels advertise "pet friendly", but have nothing but some concrete or a broken-glass area to walk your pet. This HI Express has... More

We were visiting friends and didnt feel like driving home so decided to try this Hotel, I was greeted by a Very friendly staff lady. I asked about availibility and was offered a room at a very good price, I inquired about a hot tub room and she had one availabile. I asked about a week night deal and she... More

Jane, the manager made our reservation while we were travelling to Carson City. She wasn't there when we arrived but Steve, the front desk clerk gave us a discount because the room wasn't the one she'd told us about. He was polite & courteous. I told him I'd call Jane in the morning. Got to our room and Jane called... More

This Holiday Inn offered up a decent, clean room and a buffet breakfast that included eggs, biscuits and gravy, pancakes, assorted cereals, rolls etc. It is "pet friendly" but signs say "no pets on the grass" which leaves a weedy, dry, scrub area off the premises for pet use. It certainly wasn't the greatest especially at night. The room air-conditioner... More

Holiday Inn Express was lovely. Easy to find, nice people, fine rooms, plenty of parking. Free wifi and breakfast. The fitness center is tiny - and hot - but there was a free machine when I wanted one.