Recently our company was looking for a two day place to have a aTaster/Mixer. We contacted the hotel because of the convenience of the room, the meeting rooms, and the restaurant. We were from out of town, and did not want to go from place to place. This hotel met all of our expectations. The manager was caring and friendly....
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We have 2 times in 5 years made reservations asking for poolside rooms, and both times they screwed up our rooms and did not make poolside rooms avail. The 1st time we stayed there we found out when we arrived. So there was nothing we could do, the 2nd time I made reservations 4 months in advance, specifically verified they...
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I had to attend a softball game for my child in Hastings and this hotel offered reasonable rates so I stayed there. However I found out from someone attending the game that lives in the city of Hastings, mentioned that the manager knowingly highered a registered sex offender. Shouldnt a manager be concerned about the welfare of all guests staying...
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Thank you for taking the time to review our property. We would not knowingly hire any individual that could endanger coworkers or guests. Everyone's safety is very important to myself and our staff. As such, we now do full background checks prior to hiring. We do not and will not have any registered sex offenders working at our facilities. Thanks...
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We stayed at this hotel for two nights this past weekend. Our room keys didn't work at all when we first tried to access the room. During the remainder of our stay we never could use the key to access the rear entrance to the room. Half of the lights in the room didn't work, desk light out, one bedside...
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I tried to post this comment to the Quality Hotel survey but they have a maximum character count for comments. What a joke!!
This hotel is so incredibly tired and run down. Our group took to calling it the Unquality hotel. My Choice hotel in Hastings next time will be any other hotel and not this one. This hotel is...
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Thank you for your recent review of our hotel. As the new manager at this property we are updating and improving and strive to make every experience the best it can be. We take care of all complaints immediately when we are notified. Again thank you for your stay and hope to have another chance to meet and exceed your...
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When we booked, this was the only hotel in town that still had a room so we were not able to choose smoking or non. The room gave a whole new meaning to funky smelling, above and beyond stale smoke. The ceiling had smoke colored cobwebs hanging from it, the sheets and blankets were holely, etc.
While stringing the ethernet...
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Thank you for your recent comments on our hotel. We are updating and improving and your concerns have been taken care of. Thanks again and we look forward to the chance to serve you again in the future.
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this hotel is horrible! The staff and managers are horrible! the room nest to ours was loud and the next morning they kicked us out without bothering to come up and check on where the noise was coming from. never experienced anything like that in all my years of travel!!!! do not stay at this hotel its dirty and staff...
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Thank you very much for taking the opportunity to evaluate your stay at our hotel. We are currently updating and improving all aspects of our hotel to improve guest experiences. Thanks again and we look forward to serving you in the future as we are Hastings' only full service hotel.
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Our stay was cut short by the poor quality of this hotel. The grounds are very unkept. While there was newer furniture and bedding, the rest of our room was in poor condition. The walls looked as if there were water leaks, the carpet very worn and the fixutres appeared to be very outdated. The ventilation was also very poor...
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Thank you for your response about our hotel. We take great pride in providing the best facility and service at the best price in Hastings. I'm sorry you had an unpleasant stay at our facility. Everything in our hotel is in working order and we continue to update and improve on a daily basis. Thanks again and we look forward...
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My mom, my 14 year old brother, and I (12) went to the Adams County Fair to enjoy the Luke Bryan and Eric Church concerts. But our stay at the hotel was not a vacation. In a guide it said the hotel gave out muffins and coffee for breakfast, but when we got down there all they had was 1...
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Thank you for your response about our hotel. We take great pride in providing every guest with the best service and facility that is possible. We offer popcorn and or cookies daily and have hot breakfast available now at our facility. As for noise complaints we have a policy of 1 disruption warning allowed. Thanks again and we look forward...
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We have stayed at this hotel many , many times over the last 10 years as we have family in the area and it had been a decent option (mostly due to the attached restaurant). There has been no updating to this hotel in that time as far as I can tell. Our stay December 2008 was our last as...
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