Our second visit and again we slept like babies. Good value, great location, good recommendations from staff for restaurants etc. Very clean. Only complaint is that the breakfast takes a long time to arrive. It's great to have a la carte breakfast but it was slow.
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Thank you for your review of the Holiday Inn Missoula Downtown! We consider ourselves incredibly lucky to have loyal guests, like yourself, who return to us time and time again. A peaceful rest and comfortable beds are important while you're traveling and I am so glad that you enjoyed the accommodations! We look forward to welcoming you back to our...
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nice rooms with fridge but now microwave. Stayed for a long time 10 days plus a got a long term contract wich was a fare deal. Rooms were clean and nice and staff was available and nice. Restaraunt bar in the hotel was also good.
Great location walking distance to many local downtown spots.
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We are so glad that we were able to provide you with accommodations during your stay in Missoula! If you return to our property, please let us know that you'd like a microwave in your room and we are more than happy to provide that amenity. The river view is spectacular and I am glad you've recommended this to other...
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We just stayed at this hotel for a night. Check in went fast, our room was nice and clean and the bed was very comfortable! The complimentary ice water during the day in the lobby and free coffee in the morning was great! We did have an issue parking at one point, because there was a wedding going on at...
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Our hotel property is in the heart of picturesque Downtown Missoula and is incredibly convenient if you enjoy boutique shopping, tasty cuisine or a peaceful stroll along the river! I'm so glad that you had the opportunity to take advantage of this during your stay with us. We do hope you'll return soon and tell your friends and family to...
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The HI Downtown provided excellent accommodations for a weekend trip to Missoula. The rooms were typical, yet adequate. There really is nothing to complain about regarding this stay! The front desk was polite; there was complimentary coffee and water in the lobby during the day and the rooms were always clean. The pool area and workout room are also decent....
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Thank you for your recent review of the Holiday Inn Missoula Downtown! I am so glad our front desk team provided you with exceptional guest service and that you enjoyed all of the extras our hotel offers... from a pristine swimming pool, sauna and hot tub to a fitness center and full service on-site restaurant! Guests also can enjoy our...
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I just checked in & have never been treated so rudely. This is my 6th night in this hotel in the past 3 weeks. I always book through a third party & get a great rate. I was not planning to stay in Missoula tonight but got called in to work for tomorrow am. When I arrived the desk clerk...
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Thank you for your recent feedback on the Holiday Inn Missoula Downtown. I am sincerely sorry for the inconveniences you experienced during your stay with us! Our staff is provided the tools to create the best guest service possible for each and every guest staying with us and I am deeply regretful that you did not have a positive experience....
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The front desk staff and bellman were very professional. Rachel, Michael, and Jared were very kind. We had a pet and they accommodated and even Michael gave our pup a dog bone.The hotel was extremely busy. I have stayed at this hotel in the past and have not had an issue. I like the location and the recommendations that the...
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Thank you for your recent review of the Holiday Inn Missoula Downtown! I love when our guests mention staff member names and departments, so I can direct the positive feedback where it belongs. Here at the Holiday Inn Missoula Downtown, we strive to deliver the best guest service possible and keep guests, like yourself, coming back. We realize pets are...
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This Holiday Inn is in a great location. Right downtown so great for walking to store, restaurants and the bars. Very clean and beautifully designed. Ive had a couple family members stay there and they really enjoyed it. The rooms and large and bright. We even thought about getting a room there for New Years Eve! We recommend it for...
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Stayed here on business and it was an overall positive stay.
I don't remember what the room service was like on my previous stays, but they now (or maybe always) have a restaurant called "Brooks & Browns" that does room service. I had an orange glazed grilled chicken dish that was pretty good. The room service breakfast was not very...
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Thank you for your honest response of our hotel property! The Holiday Inn Missoula Downtown aims to offer the best accomodations in Missoula and I'm glad your overall stay was a positive one. I do apologize for the inconveniences found during your breakfast room service. I passed along your review to our Chef at Brooks and Browns and she will...
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Check in was fast, rooms were large and clean, pool area was nice. There were no problems or issues. It was what every hotel stay should be like.
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I am so happy to hear your family's overall stay at the Holiday Inn Missoula Downtown was a positive one! Thank you for your valuable feedback... we truly appreciate guest reviews, suggestions and ideas. We do hope to see you back soon and continue to provide you with exceptional guest service and accommodations.
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Usually, hotels that accept pets can be a little yucky. This hotel was not. We were there for a conference and were impressed with the rooms. There was a fridge in the room, which was very nice since we ordered too much at dinner (Biga Pizza highly recommended) and were able to take our leftovers for breakfast the next morning....
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Thank you for your review of the Holiday Inn Missoula Downtown! We also love our location... in the heart of buzzing downtown and bordering the river and its many running trails. I'm so glad you got to take advantage of the unique dining options surrounding the hotel and also our on-site restaurant, Brooks and Browns! We hope to welcome you...
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