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All 3 Laurel hotels

BEST WESTERN Yellowstone Crossing

205 SE 4th Street, I-90 Exit #434, Laurel, MT 59044-3309
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Ranked #1 of 3 hotels in Laurel
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53 reviews from our community

    Trip type
Traveller rating
    20
    22
    9
    1
    1
Date Rating
Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 17 June 2013 NEW

I have stayed here before, and was disturbed by what I thought was just a loud neighbor and kids running. This time, I had a neighbor who was a loud snorer, and he was very clearly heard until 2AM when I finally had to call the front desk to ask them to do something about it because it was so... More

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Erin C, Front Office Manager at BEST WESTERN Yellowstone Crossing, responded to this review
18 June 2013

Thank you for taking the time to response and let us know how your stay was. I also want to thank you for taking the time out of your busy schedule to talk with me over the phone. I do hope that what we discussed helped and that you were satisfied with the final pricing for your room. However I... More

Rochester, Minnesota, Usa
1 review
3 of 5 stars Reviewed 1 June 2013

Nice, spacious room and good breakfast selection including hot food items. Disappointed with cleanliness of carpets and flooring. Checking in and checking out went quickly and desk clerks were friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Erin C, Front Office Manager at BEST WESTERN Yellowstone Crossing, responded to this review
4 June 2013

Thank you for choosing us to stay with on your recent trip. I was pleased to hear that the room itself was great, along with the breakfast selection. I was also pleased that the front desk staff was able to assist you in a timely matter and the customer service was great for you. However I do apologize for the... More

100 Mile House, Canada
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 28 May 2013

With the exception of very slow check-in our experience at this hotel was good. Rooms were clean and staff was helpful. Nearby train crossing makes for an interrupted night when the whistles blows. Poor selection of restaurants in Laurel except fast food.

Was this review helpful? Yes
Erin C, Front Office Manager at BEST WESTERN Yellowstone Crossing, responded to this review
30 May 2013

Thank you for choosing us to stay with on your recent trip. I am glad you enjoyed your stay, however I do apologize for any problems that may have occured during the check in process. I am pleased that our staff was helpful and friendly. If you need any recommendations for restaurants our front desk has a majority of menus... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2013 via mobile

This hotel allows smoking on half of the third (top) floor. We reserved a non-smoking room and were given a room on one end of the third floor. When we asked for a change in rooms we were told no, as the hotel was full. Once we stepped off the elevator we were engulfed in the smell of smoke-yuck! The... More

Was this review helpful? Yes 1
Erin C, Front Office Manager at BEST WESTERN Yellowstone Crossing, responded to this review
17 May 2013

Thank you for choosing us to stay with on your recent trip. I apologize deeply for the smoke smell. I have took it upon myself to make sure the housekeeping staff cleans the rooms with our smoke out spray and the hallways so the smoke smell is gone. Yes we do have half of the rooms on the floor for... More

Sidney, Montana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 March 2013

After staying in Billings for many years I would gladly drive the extra miles to stay at this exceptional property! The Front desk staff is phenomenal..TOP NOTCH CUSTOMER SERVICE! The breakfast in the morning is wonderful! They have items that are both nutriious, kid-friendly, and fresh! I love the fact that the gym and pool are open 24/7!

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Erin C, Front Office Manager at BEST WESTERN Yellowstone Crossing, responded to this review
11 April 2013

Thank you so much for choosing us to stay with. I am glad that you enjoyed your stay and took advantage of our 24 hour pool and hot tub. We try our best to accomodate everyones needs such as the breakfast bar. We have a variety of items for everyone to enjoy. I am pleased that the customer service was... More

Jefferson City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 February 2013

this place is centrally located and a very nice hotel, the breakfast is adequate and good and fresh every day, its clean and the staff is very nice. The pool is 24/7 as well as the spa although they won't let you bring a can of beer into the area. All I can say its very nice and clean and... More

Was this review helpful? Yes 1
Erin C, Front Office Manager at BEST WESTERN Yellowstone Crossing, responded to this review
11 April 2013

Thank you so much for choosing us to stay with. I am pleased that you received top notch customer service. I am glad that you took the time to enjoy our many amenities that we have to offer such as the 24 hour pool and fresh hot breakfast in the morning. The third floor at our hotel is pet friendly... More

Sheridan, Wyoming, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 January 2013

Everything was great except the bed was in poor condition thus my wife was not happy. Cost was great for the quality of the room. The room was clean and very inviting. We were very pleased with the choice and quality of the breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Erin C, Front Office Manager at BEST WESTERN Yellowstone Crossing, responded to this review
11 April 2013

Thank you for choosing us to stay with on your trip. I do apologize for the bed issue, we do have pillowtop mattresses that are suppose to make the bed softer and comfortable. Other then the bed issue I am glad you enjoyed your stay. I do hope you come back to stay again. More

Great Falls, Montana, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 December 2012

Nice clean hotel, conveniently close to stores, restaurants, coffee, and a pleasant place to stay along Interstate 90 on your way to or from Missoula, Bozeman, Billings, and Miles City. Nice pool. WiFi is free and adequate. Slow to start but good enough. You get local examples of art and Monte Dolack posters.

Was this review helpful? Yes 1
Helena, Montana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 November 2012

that was a nice hotel i have a very nice stay it was next to the highway it was a very nice pool it was very close to billings mt i will stay there next time i go to laurel montana nice best western next to the airport

Was this review helpful? Yes 1
Northern Great Plains, USA
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 15 October 2012

We arrived late, but the front desk manager was expecting us and had our rooms ready, so check-in was very fast and easy. Everyone was super friendly, and the breakfast was a notch above the usual. The room was clean, large and comfortable. My only complaint is that the walls are super thin and the doors were very noisy when... More

Was this review helpful? Yes 1
 
 
BEST WESTERN Yellowstone Crossing
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Additional Information about BEST WESTERN Yellowstone Crossing

Also Known As:
Best Western Laurel
Laurel Best Western
Best Western Hotel Laurel
Address: 205 SE 4th Street, I-90 Exit #434, Laurel, MT 59044-3309
Phone Number:
Region: United States > Montana > Laurel
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Laurel
Price range (per night): $71 - $114
Reservation Options:
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