This place charges a lot of money to stay, but doesn't deliver on experience. The place is dirty, the hallways, the walls, the elevator, the carpet, the bathroom...you get the point. I like the brick design, very cool. Bathroom vanity is tiny, no counter space. The beds were comfortable. The location is great, but the parking stinks! Starbucks on sight... More

No major complaints, except the fan and heat lamp in the bathroom did not work, and the shower drain was very slow. It would be better if the front desk had a practice of giving guests incoming faxes automatically, rather than having to ask for it (but they were very nice to fax my fax to my next estimation). Breakfast... More

Let me first say I believe this is my first negative review on tripadvisor. I decided to stay in downtown Billings area because of the location and a little pampering (10 hours of spring planting). All I wanted was food and a shower, in that order. I checked in about 7:00 pm. Got a low floor room (requested an upper... More

The location can't be beat. But our room looked a bit run down. The tub had rust around the drain and what appeared to be a quick fix with some caulk that was floating up while I was trying to take a bath... yuk. There was crumbled plaster on the carpet near the window and I never could quite figure... More

Stayed here for a weekend stay and found the property to be a pretty good place to stay. Room decor seems a litle dated but we had a nice room on the 14th floor with a great view of the refinery (actually prettier at night than you might think). Staff were courteous and quick. Wireless internet was flawless. Bedding is... More

The service was great, the beds were SO comfy, the rate was very reasonable, the rooms were decorated very nice and the kids absolutely LOVED the views. We ate at the restaurant on the 20th floor and the food was good. And I liked the big city feel of the downtown location and the parking garage. We will definitely be... More

Enjoyed my stay at the Crowne. Found the rooms spacious, clean and quiet. Staff was very friendly. Did not try the restaurant on site because of the close proximity to lots of other good choices. Although I only stayed one night if my plans had allowed I would have stayed longer. Hope to return to Billings soon, a very nice... More

We always stay here when we come to Billings and have for years. It is always very clean and the staff is always very friendly, knowledgable, and proffesional. The hotel is centrally located in downtown Billings and withing walking distance of several good restaurants. And in fact there is a good restaurant on the 20th floor or so, which is... More

This is a great hotel for a great price. The restraunt is delicious and the bar was nice. Service was excellent. Friendly staff, waiters, and bar tenders! Will definitely be our go to hotel when we stay in Billings! The room was clean and the bed was comfortable! I would recommend this to anyone.