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Western Inn Motel

3311 2nd Avenue North, Billings, MT 59101
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Western Inn Motel
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8 traveller photos
Ranked #21 of 43 hotels in Billings
3.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    7
    1
    1
    0
    4
Date Rating
Kathmandu
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
“Best of the hotels in Billings.”
5 of 5 stars Reviewed 26 May 2012 NEW

This is by far the best hotel I have ever stayed at in Billings.It's location was also perfect for me. It has a homey feel. The check in and out was fast and easy. The staffs were very friendly and helpful. The room was nicely furnished and clean. The bed was very comfortable. I loved the deluxe continental breakfast. Clean... More

Was this review helpful? Yes
See 5 more reviews by The_traveller2670 for Billings
westerninnbillings, General Manager at Western Inn Motel, responded to this review
27 May 2012

Dear Guest, Thank you for another great review. We appreciate your feed back, and we are looking forward to see you soon. "Your home away from home," Western Inn. Thank you again! Western Inn Billings More

Kathmandu, Nepal
Reviewer
3 reviews 3 reviews
“Great price!”
5 of 5 stars Reviewed 22 May 2012

I came to this hotel through internet. I was not really sure how the hotel would be. As per the reviews, its a mix feed backs. When I reach the airport, the hotel's shuttle was waiting for me and the ride was great. The rooms were clean and customer service was perfect with friendly staffs. I was wondering how comes... More

Was this review helpful? Yes
See 2 more reviews by Karma T for Billings
westerninnbillings, General Manager at Western Inn Motel, responded to this review
22 May 2012

Dear Customer, Thank you for your excellent review! We are very pleased that you enjoyed your stay, and our hospitality at Western Inn Billings. We appreciate your compliments toward the hotel, and we hope to see you soon! "Your Home Away From Home." Thank you! Western Inn Billings More

Idaho Falls, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Terrible Experience”
1 of 5 stars Reviewed 21 May 2012
2
people found this review helpful

In short - dont bother saving the extra $10 or $20 to stay here. We called ahead and had reservations with a credit card and arrived at 2 am. We rang the front desk bell and a lady answered and checked us in with no issue. However, when arriving in the room we discovered it was a Queen bed when... More

Was this review helpful? Yes
westerninnbillings, General Manager at Western Inn Motel, responded to this review
25 May 2012

Dear Customer, Thank you for giving us your opinions about your stay, but as our records indicate, we have no registration of you staying here. You did have a reservation here, but you never checked in. We hope this sheds some light upon this review. Thank you for your review. Sincerely, Western Inn Billings More

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2 helpful votes 2 helpful votes
“Rude and Crude Owner Operator !”
1 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

I booked my reservation on the motel's website. I had called to book but was told that they did not accept reservations over phone and was directed to website. I hoped this was a hidden gem for the price. I thought the advertised price of $ 54 dollars was true, but when we checked in, we were told that was... More

Was this review helpful? Yes
westerninnbillings, General Manager at Western Inn Motel, responded to this review
25 May 2012

Dear Guest, Thanks for your concern and taking the time for writting a review. If I am not mistaken, you are the gentleman that I helped pay your roomrent since you didn't have enough funds to stay in any other hotel. Well we are still helping people thru our program called "helping stranded travelers," just like we helped you. Please,... More

1 review
3 helpful votes 3 helpful votes
“WORST PLACE EVER!!!!!!!”
1 of 5 stars Reviewed 16 May 2012
3
people found this review helpful

I have never in my life stayed in a place so disgusting. The managers are beyond disrespectful. I checked in the room & there was trash behind the dresser and clothes from the guests before us left in the room as well. Asked the front desk to have my money back or even to move us to a room that... More

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westerninnbillings, Owner at Western Inn Motel, responded to this review
21 May 2012

This review violates tripadvisor guidelines,shutting down businness and racial remarks that what it says, please take this review out. Thanks More

Grand Rapids, Michigan
Senior Contributor
23 reviews 23 reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
“Great motel! Great stay!”
5 of 5 stars Reviewed 8 March 2012

I travel for a living with my company and often times stray away from motels due to unpredictable quality. This motel was an extremely great surprise. The rooms were clean. The carpet was plush and extremely soft. The beds were a good balance in between soft and firm. The shower had no tub, which may be a negative for some... More

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westerninnbillings, General Manager at Western Inn Motel, responded to this review
10 March 2012

Dear Guest, It was pleasure reading your review,thank you for taking time for writting it. We realy appreciate your comments about our Motel and service. We hope to see you back in the near future, "Your Home Away From Home". More

Billings, Montana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Place to Stay”
5 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

This is a very nice motel and NOT expensive....The front desk people are very helpful. I had just come from the VA Hospital in Billings. After the DAV (Disabled American Veterans) called the motel and made a reservation for me, the motel Manager picked me up from the VA Hospital in Billings, brought me to the motel and HELPED ME... More

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uncle2sam, Guest Relations Manager at Western Inn Motel, responded to this review
31 January 2012

Thank you Mr. Richard for your review. It was very helpful, and thoughtful as well. Thank you for your business. Hope to see you soon in Billings Montana your "Home Away From Home." Sincerely, Sarah at Guest Relations More

Salmon, ID
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Horrible Night Sleep”
1 of 5 stars Reviewed 18 January 2012
4
people found this review helpful

I booked my reservation on the motel's website. I had called to book but was told that they did not accept reservations over phone and was directed to website. Booking was simple and offered great prices for a queen room for my husband and I. I read the reviews and decided this was a hidden gem for the price. I... More

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Kathmandu
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
“Great motel with great sleep”
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

This motel is I came cross was not that big but really clean and nice motel with friendly staffs and the owner is really a sweet guy. His name is Mr Khan, great guy with great personality. Well regarding the room, its was neat, well managed,the bathroom is clean and the towels looks new and very clean. The continental breakfast... More

Was this review helpful? Yes
See 5 more reviews by The_traveller2670 for Billings
Mansoor Khan, General Manager at Western Inn Motel, responded to this review
8 January 2012

Dear Guest, Thankyou for your excellent response,we'll make sure to keep up the best customer service for reasonable price and best Value."your Home Away From Home",Please come and see us again. More

warren, NJ
1 review
1 helpful vote 1 helpful vote
“Great Place with Great service”
5 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

We made the reservation online and got the confirmation too. When we land at the airport western Inn's shuttle was waiting for us to take us to the motel. The place was nice and really clean and the staffs are very friendly and helpful. Our stay was really a memorial one and my kids too like the place alot and... More

Was this review helpful? Yes
westerninnbillings, General Manager at Western Inn Motel, responded to this review
20 December 2011

"We are glad to continue our good service and efforts in improving every day." Thank you for taking time for writing a review. Come and see us again. "Home away from home". More

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Additional Information about Western Inn Motel

3311 2nd Avenue North, Billings, MT 59101
Price range (per night):* 65 AUD - 70 AUD

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Western Inn Motel
3311 2nd Avenue North
Billings, MT 59101
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