Well, we usually stay at the Motel 6 across the street, but discovered this one when I was researching a place to stay in Billings. When I read that it had a pool I was in. The staff was pleasant. We got towels whenever we asked. We thought the pool was great. The toilet was loud and had like a... More

We checked into the hotel and couldn't even get clear directions to our room. We had to pay extra for wireless internet - which was laggy, and often couldn't even load a basic webpage in less than 4-5 minutes. A housekeeper -walked into our room- at 4 in the afternoon, after we'd been checked in for over an hour. The... More

My husband and I chose this place because the rate was reasonable compared to other hotels in the area that cost twice as much. We also wanted a quiet, clean place to sleep and this hotel appeared that way at first. How wrong were we! That night, at about midnight, we were awakened by loud voices, slamming doors, banging on... More

We went on vacation this fall and did a western tour. We decided to leave deadwood late to get a head start on driving to Yellowstone. Around 1 am we looked around Billings for a place to stay and did not have much luck. We found the Red Roof in the dark! When we woke up in the morning we... More

They consider the phone jack "access" to the internet if you have a dial-up connection account--I complained bitterly about that and the fact that the pool wasn't open--so couldn't use it--they were too lazy to open it on time, laundry facility broke (my reasons for being there), outside door by room broke--didn't mention that bathroom had a LOUD leak and... More

I recently stayed there in Oct. I flew in to a freak storm and got to the Red roof just about. The staff were very friendly but that might just be my personality too and fact I was Irish. Who knows. They especially went out of there way to help me. On first night one member allowed me to use... More

My wife and I recently stayed at this motel and we were disgusted not only with the filthy room that we were put in, but also the lies that the general manger told us. The room was absolutely filthy, the carpet was stained with huge paint spots not to mention it was covered with food particles and dirt. The shower... More

I booked this hotel directly from their website because I thought they had a good reputation. Upon arrival, the front desk staff was extremely rude, never been treated like this before. The entrances were dirty as were the stairs. The carpet in the room was shredded and there were some unidentifed stains. Part of the carpet looked like it was... More

Stayed here one night on way to WA. My husband was able to secure a cheap rate ($58) at front desk, and the other hotels in the area we check on were really expensive. Hallway was a bit shabby, and the room was just OK, clean enough as I always wear my house shoes and we take our own blankets... More