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Grand Villa Hotel

2.0 of 5
220 Jan Howard Expressway, West Plains, MO 65775
Hotel amenities
Grand Villa Hotel
Ranked #1 of 6 hotels in West Plains
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31 reviews from our community

    Trip type
Traveller rating
    16
    8
    1
    2
    4
Date Rating
1 review
5 of 5 stars Reviewed 14 May 2013 via mobile

I've stayed in a lot of hotels and this by far is one of the best. My room was extremely clean and a good size. The employees are very courteous and helpful when I asked for directions. Tried out the pool and it was clean without making me smell like a bottle of bleach. Would highly recommend staying here.

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Rapid City, South Dakota
1 review
5 of 5 stars Reviewed 14 May 2013

What can I say that the name doesn't, Grand Villa means just that, it was Grand. Clean rooms and pool/suana area. The breakfast was amazing with a friendly staff that projects a genuine concern that your stay with them is the best possible experience. I booked this hotel for my honeymoon.

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Mountain Home, Arkansas
2 reviews
5 of 5 stars Reviewed 14 May 2013

Have been to the Grand Villa several times and every time it's been clean and friendly. Will stay again the next time there. The hotel is very close to the Heart of the Ozarks fair ground and the West Plains Motor Speedway. And have they have good parking.

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Lebanon, Missouri
1 review
5 of 5 stars Reviewed 13 May 2013

I have stayed at the Best Western Grand Villa numerous times in the last several years. This facility is competitively priced with the customers needs always in the forefront. I have traveled several places throughout the mid-west and this hotel hands down take of their customers. Whether you are looking for a hotel for business travels or taking the family... More

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Kansas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 March 2013

We stayed here just as we were passing through town on our way home. The heated indoor pool felt great and the kids really enjoyed it. It's obvious that it is an older building and we could hear a little bit of noise from the hallway while in the room. There are lots of smoking rooms in this building, we... More

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Paragould, Arkansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 February 2013

We stay at this hotel every time we are in West Plains. The motel has great service, great breakfast, clean pool, and exercise room. The staff is very helpful. We had a room that was close to the pool, this was great for granddaughter.

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St Charles
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 November 2012

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Was this review helpful? Yes 2

Review collected in partnership with Best Western

Eric M, General Manager at Grand Villa Hotel, responded to this review
7 December 2012

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Pueblo West, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 November 2012

Inviting lobby, excellent breakfast, and the pool was great! Beds were not comfy at all, and next trip I know to ask for a room away from the elevators - too noisy and smoke from the people waiting for the elevator drifted right into my non smoking room. Place was nice and quiet, and the free wi-fi was a treat!... More

Was this review helpful? Yes 1
Eric M, General Manager at Grand Villa Hotel, responded to this review
28 November 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Roseburg
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 21 November 2012

We stayed here three years ago, and were very pleased with this experience. This trip we are here for four days. And after two nights of great sleep, I'm reporting in. Quiet, except for a very faint train whistle in the distance at night. Very clean. Well maintained. Very friendly staff. Jeremiah at the desk was a ten plus. Breakfast... More

Was this review helpful? Yes 2
Eric M, General Manager at Grand Villa Hotel, responded to this review
27 November 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

shawnee
1 review
1 of 5 stars Reviewed 15 November 2012

On November 9, 2012 we had taken one of our first trips together and decided to stay here, we arrived for a two night stay, we had a kingsize bed smoking room on the third floor. We had been very busy and tired all we wanted to do was rest in a comfortable bed. But we got the opposite, the... More

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Eric M, General Manager at Grand Villa Hotel, responded to this review
19 November 2012

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

 
 
Grand Villa Hotel
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Holiday Inn Express West Plains
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Additional Information about Grand Villa Hotel

Also Known As:
Best Western West Plains
West Plains Best Western
Address: 220 Jan Howard Expressway, West Plains, MO 65775
Region: United States > Missouri > West Plains
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in West Plains
Price range (per night): $93 - $100
Hotel Class:2 star (2*)
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Grand Villa Hotel
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