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All 49 Springfield hotels

BEST WESTERN PLUS Springfield Airport Inn

2.5 of 5
4445 West Chesnut Expressway, Springfield, MO 65802
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Ranked #22 of 49 hotels in Springfield
Most recent review
5 of 5 stars Reviewed 10 June 2013
BarbaraKryvko Saint Charles, Missouri
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31 reviews from our community

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Saint Charles, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 10 June 2013

I was in town for a convention, and there was no room at the convention hotel. I booked here at the last minute and was ready to "make do" with an inferior hotel. I was very pleased to find out that I was wrong. The Best Western Plus is so nice and clean and stylishly designed. The room was so... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 June 2013 via mobile

Laying here awake for the 3rd morning in a row at 3:48am...4 trains (whistles blowing) in an hour. Some say they don't hear them...huh? Can't wait to leave today! Housekeeping woke our family up the first morning with early morning vacuuming. Was told when we checked in that we could not pay cash although one page on website says cash... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Best Western Pl... S, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review
4 June 2013

Good day to you we do thank you for your reply of our hotel. In the five years that i have worked here we have never had any complaints about train noise but i do apologize about that. Since you came in on friday when housekeeping comes in on the weekend it is at 845 am and they get started... More

San Diego, California
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 June 2013

Okay, minimal review because I don't want to be disrespectful. First of all, there's a sign says that it's a "non-smoking hotel", except in some rooms. What?? We walked down the first floor to our room and all you could smell was residual smoke! Our room was non-smoking for the most part. Daughter and I hid in the room, after... More

Was this review helpful? Yes 3
Best Western Pl... S, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review
4 June 2013

We thank you for your response of our hotel. Our sign at the desk states "This hotel is a non smoking facility. Smoking permitted in designated guest rooms only" Which means that other than designated guest rooms smoking is not allowed anywhere other than stated. Being in springfield it is not different from hotel to hotel unlike california there is... More

Oklahoma
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 27 May 2013

We came into Springfield on Sunday and exited onto a street that was going to be a parade route. Believe all of Springfield was lined up on that street. Luckily we just stopped on that street to eat. The motel was on the west side of town and with all the goings on in one part of town, this area... More

Was this review helpful? Yes 1
Strongsville OH
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 May 2013

Where to start? The frigid indoor pool, which staff said could not have temperature improved or changed by onsite staff. the poor young fellow at the front desk who must have gotten called in to work in the middle of ironing his wrinkled blue oxford cloth shirt with the right side ironed and left side wrinkled, the paucity of staff... More

Was this review helpful? Yes 1
Best Western Pl... S, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review
25 May 2013

On behalf of our entire team i would like to apologize about your stay with us! Please be aware that some of the things mentioned i.e. size of the bathroom even though we just remodeled to become a best western less than two years ago, there are things that are being talked about all the time to improve our hotel.... More

Maine
Top Contributor
138 reviews 138 reviews
19 hotel reviews
Reviews in 50 cities Reviews in 50 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 13 May 2013

Very clean establishment! Front desk service was friendly and helpful. Nice pool. My room was also very clean as was the bathroom! Yeah!!! The bed was most comfortable. It has a location with easy accessibility to the Springfield, Missouri Airport. The breakfast was interesting!

Was this review helpful? Yes 1
Best Western Pl... S, Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review
14 May 2013

Thank you so much for your response to our hotel. We at the front desk really pride ourselves in the service we give. We dont always get the praise that sometimes we think we deserve..lol..so with your response....WE LOVE THOSE!!!!!! That aside thank you for your time and response and we look forward to serving you in the future! Thank... More

Saint Louis, Missouri
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013 via mobile

very clean, all the amenities you need or want. great location of traveling along 44 (old Route 66) or to/from airport, not quite as convenient to downtown and colleges, but still only a 10 minute drive. would definitely stay here again.

Was this review helpful? Yes 2
Best Western Pl... S, Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review
14 May 2013

Thank you for your response! We take alot of pride in the cleanliness of our hotel and thank you for taking the time to let us know that. We look forward to serving your needs in the future and again do appreciate your business! Entire staff here at the Best Western Plus Springfield Airport Inn! More

Asheville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2013

My family and I absolutely loved this hotel. From start to finish the stay was great. The people working the front desk were especially nice, which was nice after the busy day traveling. You can really tell when you enter your room that a major renovation was done recently. Everything is crisp and new. We loved the flat screen TV.... More

Was this review helpful? Yes 2
Best Western Pl... S, Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review
14 May 2013

Thank you for your title that is awesome! That aside we thank you for your business and hope that you will stay with us in the future....anything i can do for you in the future do not hesitate to contact us at anytime! Thank you so much for everything! Sincerely the entire front desk and housekeeping staff here at the... More

Comstock Park, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 April 2013

Easy to find off the freeway. Clean room with all the amenities, including small fridge & microwave. Great, helpful staff at front desk. Nice breakfast with plenty of seating. Free shuttle service to & from metro station ( prompt & really convenient) making it easy to get to the National Mall. We had a problem with the toilet, but it... More

Was this review helpful? Yes 2
Best Western Pl... S, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review
22 April 2013

Thank you for staying with us here at the Best Western Plus Springfield Airport inn! We are glad that you enjoyed your stay and look forward to being able to serve you again! We also fixed the problem with the tv-so next time you stay with us you will not miss a thing! Sincerely Entire Best Western Plus Springfield Airport... More

Globe, Arizona, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 April 2013

Pulled into motel for the evening just before the snow started to fall. After a month of sun and 70-80 degree temps in AZ, wasn't prepared for scraping ice and snow when we awoke the next morning. Pool and exercise room along with Wi-fi connection, made the stay a very pleasant one. Great value for the price.

Was this review helpful? Yes 2
Best Western Pl... S, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review
22 April 2013

Well i think the snow has about ran its course! lol! Thank you so much for your business! We are so glad that you enjoyed your stay! If there is anything we can do for you in the future please do not hesitate to let us know! Thank you so much! Entire staff of Best Western Plus Springfield Airport Inn! More

 
 
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Additional Information about BEST WESTERN PLUS Springfield Airport Inn

Also Known As:
Ramada Inn Springfield Airport Hotel Springfield
Ramada Inn Springfield Airport Hotel
Ramada Inn Springfield
Ramada Springfield
Ramada Springfield Airport
Springfield Ramada
Address: 4445 West Chesnut Expressway, Springfield, MO 65802
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotels in Springfield
Price range (per night): $78 - $110
Hotel Class:2.5 star (2.5*)
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